Chatbot Voiceflow

A chatbot has been developed using Voiceflow and CRM data integration. Achievements: A branching conversational interface with detailed interaction scenarios has been created. Integration with CRM has been set up for automatic processing of customer data. A secure user data collection system has been developed. Automatic call booking has been implemented, increasing conversion by 30%. Dialogues have been optimized to reduce the dropout rate. A conversation analysis system has been created to improve the bot's performance based on real interactions.