Design and repair of apartments
Problems
1 .3 different directions of business are conducted in one line of 50 stages, namely
Design of the repair project
- Repair
Selling equipment for repair
2ndIt is very uncomfortable and difficult for the managers of different sales departments to work in one wheel.
ThreeInformation in the history of the transaction is not always relevant
4 .There is no real analytics.It is impossible to see the results of the work of the sales department and every manager.
and 5.It is impossible to make the right management decisions in the business.
6 .No complaints were made from the quality control department.
The tasks
1 .Encryption of the company’s business processes in each direction
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
2ndCreate your wool in each direction.
ThreeCreate your Sensei business processes in each direction
4 .Building a clean analysis of each sales direction
and 5.Construction of work with complaints of the quality control department
Solutions
1 .Three new roofs were created for three different directions.
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
2ndBusiness process automation was made on the basis of the Sensei BPM platform
Three Sensei processes were created for three different directions.
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
ThreeCreated the process for the production part of the design-project repair in the design wheel with the verification of the fullness of certain fields and the automatic change of the status of the transaction
4 .The directions were spread across different rounds, which collect clear statistics in each direction.
and 5.The process of notification in telegrams of remote specialists (accounts) was created when the status of the transaction was changed in the production stages of the design-project repair
6 .A process of rejection control was created, which placed the task of the ROP on a rejection deal, which increased the number of successfully closed transactions.
7 .A non-calling process was created, which calculated the fixed number of attempts to allow the customer and after the 4th attempt translated the transaction into rejection automatically, which allowed not to spend infinite time on inaccurate customers and not to create a lot of suspended transactions in stages.
8 .It was created a process of working time verification that created a task for the manager only in the company’s working time.
The 9.The process of notification of the ROP was created in the absence of the manager
The 10.It was created the process of notifying the ROP if the manager forgot to fill in the form in the transaction.
11 of 11.The control process was created 10 days after the accountant's departure.
12 .The quality control department was established.
13 .Sensei process was created for the quality control department.
1 .3 different directions of business are conducted in one line of 50 stages, namely
Design of the repair project
- Repair
Selling equipment for repair
2ndIt is very uncomfortable and difficult for the managers of different sales departments to work in one wheel.
ThreeInformation in the history of the transaction is not always relevant
4 .There is no real analytics.It is impossible to see the results of the work of the sales department and every manager.
and 5.It is impossible to make the right management decisions in the business.
6 .No complaints were made from the quality control department.
The tasks
1 .Encryption of the company’s business processes in each direction
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
2ndCreate your wool in each direction.
ThreeCreate your Sensei business processes in each direction
4 .Building a clean analysis of each sales direction
and 5.Construction of work with complaints of the quality control department
Solutions
1 .Three new roofs were created for three different directions.
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
2ndBusiness process automation was made on the basis of the Sensei BPM platform
Three Sensei processes were created for three different directions.
Sales Design Repair Project
Sale of repairs
Selling equipment for repair
ThreeCreated the process for the production part of the design-project repair in the design wheel with the verification of the fullness of certain fields and the automatic change of the status of the transaction
4 .The directions were spread across different rounds, which collect clear statistics in each direction.
and 5.The process of notification in telegrams of remote specialists (accounts) was created when the status of the transaction was changed in the production stages of the design-project repair
6 .A process of rejection control was created, which placed the task of the ROP on a rejection deal, which increased the number of successfully closed transactions.
7 .A non-calling process was created, which calculated the fixed number of attempts to allow the customer and after the 4th attempt translated the transaction into rejection automatically, which allowed not to spend infinite time on inaccurate customers and not to create a lot of suspended transactions in stages.
8 .It was created a process of working time verification that created a task for the manager only in the company’s working time.
The 9.The process of notification of the ROP was created in the absence of the manager
The 10.It was created the process of notifying the ROP if the manager forgot to fill in the form in the transaction.
11 of 11.The control process was created 10 days after the accountant's departure.
12 .The quality control department was established.
13 .Sensei process was created for the quality control department.
Kharkiv 
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