CRM for Modular Home Sales
Consulting
Sales of modular homes in Estonia and across Europe
Problems
The customer database needed to be migrated to a new account. After launching new websites, it became necessary to collect all incoming leads in a single CRM system.
Tasks
1. Create a sales pipeline.
2. Connect the websites to Kommo CRM.
3. Import the customer database.
4. Create a pipeline for customers who postponed their purchase.
Solution
1. Created and configured separate primary sales pipelines: one for Estonia and another for the rest of Europe.
2. Implemented automatic lead transfer from the websites to Kommo CRM via an API connector.
3. Imported the customer database and configured automatic follow-up reminders.
4. Created and configured a pipeline for customers who postponed their purchase and implemented an automated reminder system.
Results
1. All leads are automatically collected and stored in one place.
2. Processing leads from multiple websites has become much more convenient.
Problems
The customer database needed to be migrated to a new account. After launching new websites, it became necessary to collect all incoming leads in a single CRM system.
Tasks
1. Create a sales pipeline.
2. Connect the websites to Kommo CRM.
3. Import the customer database.
4. Create a pipeline for customers who postponed their purchase.
Solution
1. Created and configured separate primary sales pipelines: one for Estonia and another for the rest of Europe.
2. Implemented automatic lead transfer from the websites to Kommo CRM via an API connector.
3. Imported the customer database and configured automatic follow-up reminders.
4. Created and configured a pipeline for customers who postponed their purchase and implemented an automated reminder system.
Results
1. All leads are automatically collected and stored in one place.
2. Processing leads from multiple websites has become much more convenient.