CRM Research for Previous Years from Ringostat

Colleagues, to help you understand the scale of the challenges we face, here is fresh market research. It confirms that our path to order is the only right one.

In recent years, the Ukrainian CRM market has changed significantly. From the mass migration from Russian systems, businesses are moving towards a balanced, pragmatic choice of solutions. Ringostat conducted extensive research on the Ukrainian CRM market based on data from 31,000 companies for the years 2021-2025, as well as comments from vendors and integrators of Ukrainian CRM systems https://ringostat.com/uk/potential-ukrainian-crm-market-2026/?utm_source=telegram&utm_medium=referral&utm_campaign=research-crm-26&utm_term=vyacheslav-leheza

Find out:
— how the balance of power in the CRM market has changed during the years 2022-2025;
— why some businesses still do not use CRM;
— how many businesses are still using Russian software;
— in which segments and niches market players have growth potential in 2026.
The research will be useful for CRM vendors, integrators, sales managers, and anyone working with business process automation.