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Development of the interactive chatbot "Emotional First Aid Kit"

Psychological tester-assistant for audience segmentation and first aid.
Concept:
The bot is created as a tool for quick emotional self-help and an entry point into the sales funnel for a psychologist. It helps the user determine their current state and receive a "prescription" (advice or technique) here and now.
Technical solutions and functionality:
* Diagnostic logic: A multi-level test based on psychological markers (anxiety, burnout, stress, conflict) is implemented.
* Personalization algorithm: Depending on the user's answers, the bot provides one of 5 assistance scenarios (audio technique, breathing exercise, checklist, or text support).
* Gamification of the process: Use of emoji buttons and interactive elements to lower the entry barrier to a complex topic.
* Retention mechanics: A configured system of "soft" reminders after 24 hours to check the user's state and offer to schedule a consultation.
Business value for the client (psychologist):
* Automatic warming: The bot demonstrates the specialist's expertise even before the paid work begins.
* Database segmentation: The psychologist sees which requests people most often turn to (automatic collection of statistics).
* Ready lead: At the output, the specialist receives not just a contact, but a person who has already taken the test and is ready for dialogue.
Result:
The project combines complex branching logic with a simple, intuitive interface. The bot has become an effective tool for collecting a subscriber base on Telegram/Instagram.
Work details
Added 22 January
102 views
Freelancer
Maryna Shchedrova
Ukraine Krivoi Rog
No reviews

Available for hire Available for hire
On the service 3 years