HelpDesk system: application for technical support in C# and SQLite
Developed a software module for automating the work of the technical maintenance department. The application allows for the abandonment of paper logs and Excel, providing centralized accounting, searching, and changing the status of repair requests for equipment.
What I did in the project:
Data handling: Designed and implemented interaction with a local SQLite database through ADO.NET. Set up SQL queries for filtering and sorting requests.
Security: Implemented an authorization module with proper password storage — used hashing with the SHA256 algorithm (AuthHelper).
UI optimization: Introduced a programmatic approach to generating dialog windows (DialogManager). Instead of creating a bunch of unnecessary forms in the designer, the login and request creation windows are generated by code, making the project lighter and cleaner.
Functionality: Implemented the full lifecycle of a request (CRUD): creation, searching, changing status (through the context menu), and closing.
What I did in the project:
Data handling: Designed and implemented interaction with a local SQLite database through ADO.NET. Set up SQL queries for filtering and sorting requests.
Security: Implemented an authorization module with proper password storage — used hashing with the SHA256 algorithm (AuthHelper).
UI optimization: Introduced a programmatic approach to generating dialog windows (DialogManager). Instead of creating a bunch of unnecessary forms in the designer, the login and request creation windows are generated by code, making the project lighter and cleaner.
Functionality: Implemented the full lifecycle of a request (CRUD): creation, searching, changing status (through the context menu), and closing.
Kyiv 
Available for hire