Smart AI agent for consultations and appointment automation
Developed an intelligent AI agent in n8n that functions as a full-fledged administrator. The agent independently consults clients in Telegram, checks available slots in the work schedule, and prepares data for appointments, ensuring a complete application processing cycle without human intervention.
Key features and technical logic:
Integrated knowledge base: All necessary information about services and company policies is integrated directly into the agent's system prompt, guaranteeing instant responses and high accuracy of consultations (the knowledge base in this case is small - half an A4 page).
Working with Google Calendar:
- The agent has access to the event checking tool (Get many events) to see the current schedule.
- It independently analyzes busy times and offers the client only available options for appointments.
Data control and verification (Human-like logic): * The agent does not just communicate but actively collects contact details and agrees on times. Instead of direct booking, the agent forms a special technical block with final information, which goes through validation by the If node.
Automation after confirmation: After successful data verification, the system automatically:
Processes data through JavaScript for final formatting.
Creates a new row in the lead Google Sheet (Append row in sheet).
Creates an official event in Google Calendar (Create an event).
Sends a confirmation to the client in Telegram.
Security and logging: The agent does not have the rights to edit the calendar independently — an appointment is created only after the data passes through the logical node filter. Each conversation with the client is simultaneously recorded in the logs (Logs) for quality control.
Technical stack:
Platform: n8n.
AI: LLM with memory support (Simple Memory) and the use of external tools (Tools).
Services: Telegram API, Google Calendar API, Google Sheets API.
Business advantages:
This agent is perfect for beauty salons, medical centers, or private consultants. You get an automated system that does not just respond "I will ask again," but actually books the client for available times, automatically updating your work schedule.
#N8N #AI #Automation #GoogleSheets #workflow #Telegram #OnlineConsultant #consultations #aiagent #BusinessAutomation #AIAsistant #AIForBusiness #Chatbot #AI #AIChatbot #Integration
Key features and technical logic:
Integrated knowledge base: All necessary information about services and company policies is integrated directly into the agent's system prompt, guaranteeing instant responses and high accuracy of consultations (the knowledge base in this case is small - half an A4 page).
Working with Google Calendar:
- The agent has access to the event checking tool (Get many events) to see the current schedule.
- It independently analyzes busy times and offers the client only available options for appointments.
Data control and verification (Human-like logic): * The agent does not just communicate but actively collects contact details and agrees on times. Instead of direct booking, the agent forms a special technical block with final information, which goes through validation by the If node.
Automation after confirmation: After successful data verification, the system automatically:
Processes data through JavaScript for final formatting.
Creates a new row in the lead Google Sheet (Append row in sheet).
Creates an official event in Google Calendar (Create an event).
Sends a confirmation to the client in Telegram.
Security and logging: The agent does not have the rights to edit the calendar independently — an appointment is created only after the data passes through the logical node filter. Each conversation with the client is simultaneously recorded in the logs (Logs) for quality control.
Technical stack:
Platform: n8n.
AI: LLM with memory support (Simple Memory) and the use of external tools (Tools).
Services: Telegram API, Google Calendar API, Google Sheets API.
Business advantages:
This agent is perfect for beauty salons, medical centers, or private consultants. You get an automated system that does not just respond "I will ask again," but actually books the client for available times, automatically updating your work schedule.
#N8N #AI #Automation #GoogleSheets #workflow #Telegram #OnlineConsultant #consultations #aiagent #BusinessAutomation #AIAsistant #AIForBusiness #Chatbot #AI #AIChatbot #Integration
Ivano-Frankovsk 
Available for hire
Offer work