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Simple AI agent for Telegram consultations and lead generation

Developed an intelligent AI agent based on n8n, which automates communication with clients in Telegram. The system not only responds to messages but acts as a full-fledged assistant, having access to the company's internal knowledge base and independently managing data in Google Sheets.

Technical logic and architecture (Workflow):
Entry point: Telegram Trigger instantly captures user inquiries.
Intelligent core (AI Agent): * Uses AI for quick response generation.
Simple Memory: The agent remembers the context of previous messages, making the dialogue natural.
Knowledge Base: Connection to Google Docs allows the agent to provide accurate answers based on uploaded instructions or price lists.
Tools: The agent is empowered to independently record potential client data in Google Sheets (Leads) if a purchase intent or contact information is revealed during the conversation.
Logging: All actions and dialogues are duplicated in the working log (Logs) for further analysis.

Key advantages of this solution:
Constant availability (24/7): The agent consults clients instantly, without breaks or weekends.
Autonomy: The system independently decides when to add a lead to the table and when to simply respond to a question.
Flexibility of knowledge: To change the "logic" of responses, it is enough to simply edit the Google Document in the knowledge base.

Technical stack:
Platform: n8n.
Services: Telegram API, Google Docs API, Google Sheets API.

Why this project is valuable for the client:
This is the perfect solution for small and medium-sized businesses that need to relieve their support service. A simple AI agent addresses basic questions, collects contacts, and prepares the client for sale by transferring a "warm" lead to the table.
Work details
Added 28 December 2025
128 views
Freelancer
Mykhailo F.
Ukraine Ivano-Frankovsk
No reviews

Available for hire Available for hire
On the service 5 months 11 days