Simple AI agent for Telegram consultations and lead generation
AI & Machine Learning
Developed an intelligent AI agent based on n8n, which automates communication with clients in Telegram. The system not only responds to messages but acts as a full-fledged assistant, having access to the company's internal knowledge base and independently managing data in Google Sheets.
Technical logic and architecture (Workflow):
Entry point: Telegram Trigger instantly captures user inquiries.
Intelligent core (AI Agent): * Uses AI for quick response generation.
Simple Memory: The agent remembers the context of previous messages, making the dialogue natural.
Knowledge Base: Connection to Google Docs allows the agent to provide accurate answers based on uploaded instructions or price lists.
Tools: The agent is empowered to independently record potential client data in Google Sheets (Leads) if a purchase intent or contact information is revealed during the conversation.
Logging: All actions and dialogues are duplicated in the working log (Logs) for further analysis.
Key advantages of this solution:
Constant availability (24/7): The agent consults clients instantly, without breaks or weekends.
Autonomy: The system independently decides when to add a lead to the table and when to simply respond to a question.
Flexibility of knowledge: To change the "logic" of responses, it is enough to simply edit the Google Document in the knowledge base.
Technical stack:
Platform: n8n.
Services: Telegram API, Google Docs API, Google Sheets API.
Why this project is valuable for the client:
This is the perfect solution for small and medium-sized businesses that need to relieve their support service. A simple AI agent addresses basic questions, collects contacts, and prepares the client for sale by transferring a "warm" lead to the table.
Technical logic and architecture (Workflow):
Entry point: Telegram Trigger instantly captures user inquiries.
Intelligent core (AI Agent): * Uses AI for quick response generation.
Simple Memory: The agent remembers the context of previous messages, making the dialogue natural.
Knowledge Base: Connection to Google Docs allows the agent to provide accurate answers based on uploaded instructions or price lists.
Tools: The agent is empowered to independently record potential client data in Google Sheets (Leads) if a purchase intent or contact information is revealed during the conversation.
Logging: All actions and dialogues are duplicated in the working log (Logs) for further analysis.
Key advantages of this solution:
Constant availability (24/7): The agent consults clients instantly, without breaks or weekends.
Autonomy: The system independently decides when to add a lead to the table and when to simply respond to a question.
Flexibility of knowledge: To change the "logic" of responses, it is enough to simply edit the Google Document in the knowledge base.
Technical stack:
Platform: n8n.
Services: Telegram API, Google Docs API, Google Sheets API.
Why this project is valuable for the client:
This is the perfect solution for small and medium-sized businesses that need to relieve their support service. A simple AI agent addresses basic questions, collects contacts, and prepares the client for sale by transferring a "warm" lead to the table.