Online store on Khoroshop with KeyCRM integration

Integration of the Apple‑tech online store with KeyCRM and Telegram
Project: PolyAbluka — online store of Apple devices on the Khoroshop platform
Goal: Automation of order processing, sales control, and real-time notifications for the team

Tasks:
Connecting and configuring the integration between Khoroshop and KeyCRM for importing orders, statuses, and customers.

Setting up two-way data exchange (order status changes are reflected in CRM and vice versa).

Implementing notifications in a Telegram channel: new order, status change, customer inquiries.

Ensuring reliability and uninterrupted operation of the integration with event logging.

Implemented solutions:
Developed a module-bridge between Khoroshop API → KeyCRM → Telegram in PHP.

Configured cron jobs for regular data import/export.

Parameterization of messages: format, chat identifiers, templates (including order number, amount, customer name).

Implemented error handling and retry mechanisms for message sending.

Test scenarios: order simulation → status flow verification → monitoring messages in Telegram.

Results:
Reduced response time to orders — they immediately appear in CRM and Telegram.

No delays in status updates.

Convenience for managers: instantly see important events on their smartphones via Telegram.

Increased transparency of business processes with accurate order updates.

Positive feedback from clients: quick manager responses, clear communication.

Skills confirmed by the project:
Integration with CRM systems (KeyCRM)

Experience with Khoroshop API and Telegram Bot API

Building API-bridges between different services

Writing cron scripts for data synchronization

Event handling and real-time notifications

Setting up logging and unit/integration testing

If you need order automation, CRM integration, or messenger notifications — I’ll be happy to help!