Ольга Леонтьева

WORK EXPERIENCE

Year / Period: September 2015 – present time / 3.5 month

City / Country: Kyiv / Ukraine

Position: Project Manager

Company’s name, web-site: Evolution Outsourcing, http://evolutionoutsourcing.com/

Responsibilities: - Reception and distribution of incoming and outgoing calls;

- Control of staff and distribution of tasks between the agents;

- Work with the computer;

- Work with documentations;

- Trainings for new and existing staff.

WORK EXPERIENCE

Year / Period: April 2015 – August 2015 / 5 months

City / Country: Kyiv / Ukraine

Position: Call Center Supervisor

Company’s name, web-site: FinFort Service, http://www.finfort-service.com/

Responsibilities: - Reception and distribution of incoming and outgoing calls;

- Processing of mail and online chats;

- Control of staff and distribution of tasks between the operators;

- Work with the computer.

WORK EXPERIENCE

Year / Period: May 2014 – September 2014 (4 months)

City / Country: Ferenikis, Rhodes, Ialysos 851 01 / Greece

Position: Waitress, Barwoman

Company’s name, web-site: Forum Beach Hotel, http://www.forumhotels.com/forum-beach/

Responsibilities: - Guest services;

- Chat with the guests

- Preparation of drinks

- Workplace cleaning