Krystyna Pietka

I've spent 15 years running complex operations for global organisations, and I've learned that the skills that make a great operations leader translate directly into exceptional virtual support: anticipating problems before they happen, keeping multiple moving parts organised, communicating across cultures, and making senior people's lives easier without being asked twice.

My background covers a lot of ground. At Point72 Asset Management, a $45.7B hedge fund, I managed workplace and facilities operations across Poland, Italy, and Dubai as Assistant General Manager. Before that, I worked in consulting at Deloitte and Cap Gemini Ernst & Young, ran supply chain operations at CHEP (Brambles, ASX-listed), built recruitment and HR infrastructure at a Warsaw fintech, and started my career supporting corporate teams in London and Toronto.

What that means for you practically:

• Executive and administrative support, including complex scheduling, travel coordination, and stakeholder management

• Vendor research, negotiation support, and contract coordination

• Budget tracking, cost reporting, and variance analysis

• Process documentation, SOP writing, and operational setup

• Project coordination, from office expansions to team onboarding

• HR and recruitment support, including full-cycle hiring

• Cross-cultural communication, fluent in English and Polish, comfortable working across time zones

I work independently, communicate proactively, and do not need hand-holding. I'm based in the GMT+4 timezone and available for both ongoing retainer arrangements and project-based engagements.

If you need someone who brings genuine seniority to virtual support, rather than task execution, I'd be glad to discuss what that could look like for your organisation.