Essay on IT Project Management / Эссе по IT Project Management

Эссе на английском
Тема/Essay topic: A focus on customer satisfaction demands better prioritization of projects and resources.
Объем/Volume:  3 страницы А4 максимум с размером шрифта 12, хватит 2 страниц / Maximum 3 pages on A4 with fortSize 12pt (but enough 2 pages).

Minimum level of originality/Минимальный уровень плагиата: 80%
Deadline: 02/12/2021 21:00 MSK

Additional info:
Essay is not scientific article. It is necessary to present own thoughts how chosen IT project Management   trend will influence at work of the companies. You need to give your own opinion, facts and concrete examples from experience of IT companies.  

Already found these sources, but you can use any sources / Уже нашел данные статьи, но используйте любые источники для написания эссе:
https://survicate.com/customer-satisfaction/importance-customer-satisfaction/
https://www.transparentchoice.com/project-prioritization
https://www.wrike.com/blog/it-project-management-trends/