Summary
I am a technical support specialist with three years of experience at a Payment System Provider. I have a high level of competence in consulting and testing API integrations, as well as experience in web development. I hold a degree in software engineering and computer science. I am responsible, disciplined, attentive to detail, capable of creative problem-solving, and quick to learn new information.
Experience
PSP Platon T2 Tech Support Specialist 2021 - Present
Job Responsibilities:
⁃ Providing effective consultation in chats with merchants and developers on technical issues related to API integration
⁃ Testing new API methods
⁃ Performing tasks related to technical settings for merchants
⁃ Designing and customizing web invoices
⁃ Customizing Telegram bots
My skills
Office equipment:
Basic electronics, basic skills of connection, installation of programs and drivers, settings
Tech stack:
HTML, CSS, Bootstrap, JS, PHP, Telegram API for bots, MySQL, Windows administration skills
Apps:
SumoLogic, Postman, Jira, Bitrix24, Chrome DevTools, Microsoft and Google Office Suite, FileZilla
Education
National Transport UniversityBachelor 2017 2024
Master's degree
Program Subject Area : Software engineering . Computer Science
Languages
English
Pre-Intermediate
Ukraine
Native
