Veronika O.
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Responses to clients and processing requests (chat operator)
Online Stores & E-commerceTraining example of a chat operator and support service.
What was done:
— Answered users' standard questions
… — Helped restore access to the account
— Consulted on order status
— Calmly worked with dissatisfied customers
— Transferred technical questions to a senior specialist
Skills:
#chat support #customer support #support #chat operator #support