Eglone Gunita
Copywriter | Consultant | Customer Service Specialist | Remote Work
Work Experience
Customer Service Specialist
From June 10, 2010 to present
- Advising clients on game rules, bets, and services
- Cashier duties: processing payments, currency exchange, working with specialized computer programs
- Resolving conflicts and ensuring high level of service
- Security control and collaboration with other departments
- Training new employees
- Studying new programs and technologies to enhance work quality
Education
Since 2025, studying to become an AI specialist
🎓 Secondary education (2005)
🎓 Unfinished higher education (2005-2008)
Latvian University, Faculty of Psychology and Pedagogy (major: English language teacher)
Skills
* Creating engaging content on various topics
* Mastery of text neural networks for content improvement
* Proficiency in computer and internet resources
* Quick learning ability and eagerness for new knowledge
* Customer consultation and conflict management
* Cashier responsibilities and service standards control
* Staff training skills and teamwork
* Ability to independently and quickly analyze and solve standard and non-standard tasks and situations
Languages
* Latvian – native
* Russian – near-native
* English – intermediate level
About Me
I’m a creative copywriter with a fantastic imagination and a great sense of style. My goal is to transform your ideas into texts that will attract attention and bring new clients to you. Thanks to my experience working with various companies and topics, I can accurately convey your unique story, making it memorable and appealing. Trust me with your projects, and we will make your content bright, unique, and successful in your business sector. Additionally, I can write articles, compelling advertisements, content plans for social media, blogs, and more.
