Irina Mihaylova
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Offer work
Kremenchug,
Ukraine
1 month 6 days back
available for hire
on the service 4 years
Rating
Successful projects
Average rating
Language proficiency level
English: pre-intermediate
Skills and abilities
Portfolio
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Sales analytics automation (n8n + Google Sheets + Telegram)
Enterprise Resource Planning (ERP)
Automated workflow for collecting and analyzing sales data using n8n.
The system retrieves data from Google Sheets, filters records by the selected month and year, calculates key business metrics, and sends a structured report to Telegram.
… Functionality:
* Integration with Google Sheets (data retrieval)
* Flexible report period settings (month/year)
* Data filtering and validation
* Metric calculations:
* Number of orders
* Total revenue
* Average order value (AOV)
* Conditional logic:
* sending a report when there are sales
* notification if there are no sales
* Automatic report sending to Telegram
Technologies:
n8n · Google Sheets API · JavaScript · Telegram Bot API
Result:
A fully automated sales analytics process that replaces manual data processing and ensures quick report generation.
Can be adapted for CRM, e-commerce, or financial reports.
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AI Telegram bot with memory and multilingual support
Bot Development
Developed a Telegram bot with AI that automatically processes user messages and responds in real-time.
The bot supports dialogue considering previous messages and automatically replies in the user's language.
… How the system works:
the user writes a message in Telegram
the bot processes the request through AI
determines the language of the message
generates a response considering the context
sends the response to the user
Functionality:
AI message processing
support for dialogue context (memory)
automatic language detection
responses in Ukrainian / Russian / English
command processing (/start, /help)
Result:
automated communication with clients
reduced load on support
quick responses 24/7
improved user experience
Technologies:
n8n, Telegram API, OpenAI (GPT-4o-mini), AI Agents, Memory
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AI call analysis and analytics generation system
Enterprise Resource Planning (ERP)
Developed an automated AI system for processing and analyzing phone calls with subsequent analytics and reporting.
The system allows for automatic processing of audio calls, determining sentiment, category, and obtaining statistics in real-time.
… How the system works:
the system regularly checks for new calls
audio is automatically sent for transcription (AssemblyAI)
the received text is analyzed through AI
sentiment is determined: positive / negative / neutral
the category of the inquiry is determined
data is stored in a database and Google Sheets
AI functionality:
analysis of the conversation content
classification of calls by sentiment
determination of the inquiry category
AI agent for obtaining statistics on request
working through tool calling (obtaining accurate data without fabrication)
Analytics and automation:
counting the total number of calls
distribution by sentiment
statistics by categories
calculation of average call duration
ability to obtain reports for a period
Additionally:
automatic calculation of processing costs (OpenAI + AssemblyAI)
error handling system (logging in Google Sheets)
monitoring processing statuses (queue → processing → done)
Result:
fully automated call processing
obtaining analytics without human involvement
reduction of time for conversation analysis
ability to quickly assess the quality of communication with clients
control of expenses on AI services
Technologies:
n8n, Webhooks, AI Agents, OpenAI, AssemblyAI, Google Sheets, API integrations
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AI automation of application processing from the website (Lead Management System)
Enterprise Resource Planning (ERP)
Automated the full cycle of processing applications from the website — from receiving to client segmentation using AI.
How the system works:
… an application from the form goes through a webhook
data is automatically structured
stored in Google Sheets
transferred to CRM (Zoho)
the client receives an instant notification in Telegram
AI functionality:
analyzing the client's message
automatic lead classification: hot / warm / cold
determining the level of readiness to purchase
fallback logic in the absence of a comment
Marketing automation:
creating or updating a profile in Klaviyo
automatic distribution across lists depending on lead quality
Result
fully automated application processing
reduced manual work
quick response to new leads
What this gives the business:
application processing without manager involvement
reduction of potential client losses
automatic segmentation of the database
readiness for email and marketing campaigns
Technologies
n8n, Webhooks, Telegram API, Google Sheets, Zoho CRM, Klaviyo, AI (LLM)
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Prior-shop
HTML & CSS
Prior Shop — a multi-page responsive e-commerce website created from scratch using HTML5, CSS3, and JavaScript. The project includes several pages with thoughtful navigation, a structured product catalog, and a modern design. Emphasis is placed on user convenience, code cleanliness, and harmonious visual presentation.
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Summit_Landing
HTML & CSS
Summit Landing — a stylish one-page website with a modern visual concept. The focus is on elegant typography, smooth animations, and a clear structure. The website is adapted for all devices and designed for quick user interaction.
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Ice Cream
HTML & CSS
IceCream — an adaptive multi-section website with a bright design, created to showcase modern layout and content structure. Implemented using HTML5, CSS3 (Flexbox, Grid), and basic JavaScript. The project pays attention to typography, color harmony, and visual appeal.
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Pirates game
HTML & CSS
Pirates Game — a thematic multi-page website in the style of pirate adventures. Each page conveys the atmosphere of a sea journey through colors, illustrations, and effects. All elements are adapted for different devices. Implemented from scratch using HTML, CSS, and JavaScript.
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Dream-workshop
HTML & CSS
One-page website Dream Workshop is an example of clean, responsive layout with an emphasis on visual harmony and structure. Created using HTML5, CSS3 (Flexbox, Grid), and basic JavaScript. The site adapts to different screen sizes and demonstrates the ability to work with layout and composition.