Roman K
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Khmelnitskyi,
Ukraine
2 months 9 days back
available for hire
on the service 2 months 9 days
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Successful projects
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Skills and abilities
Portfolio
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90 USD CRM Lead Automation System (Make + Google Sheets)
Databases & SQL
Developed a lead automation system (CRM).
The system collects applications, stores them in Google Sheets, and allows tracking the status of each lead. Data is updated automatically without manual intervention.
… Implemented logic:
— adding new leads to the table
— updating status (new / in progress / converted)
— saving the date and key client data
— centralized storage of all applications
Used:
— Make (automation logic)
— Google Sheets (CRM system)
Result: structured work with leads and complete control over applications.
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72 USD AI CRM Lead Qualification & Priority System
AI & Machine Learning
Developed a system for automatic processing of messages from Telegram.
The bot receives messages from users and forwards them to AI for analysis. Based on the text, the type of inquiry is determined (HOT or COLD), and a score and priority (low / medium / high) are calculated.
… All data is automatically stored in Google Sheets: name, message, lead type, date, score, and priority.
If a user is identified as a potential client (HOT), the information can additionally be used for quick response.
Used:
— Telegram Bot
— OpenAI (message classification)
— Make (logic automation)
— Google Sheets (data storage)
Result: automatic separation of potential clients from non-target messages.
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56 USD AI Customer Support Bot (Telegram + Google Sheets)
Bot Development
Developed a Telegram bot for automating customer support.
The bot processes user requests, determines the type of inquiry (question, order, status), and provides a response. If necessary, it forwards the request to a manager.
… All inquiries are stored in Google Sheets for further analysis and control.
Used:
— Telegram Bot
— OpenAI (message processing)
— Make (automation)
— Google Sheets (request storage)
Result: faster processing of requests and reduced manual work.