Software & Server Configuration · System & Network Administration
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AsterNIC CDR Reports Setup for Call Monitoring
System & Network Administration
Implemented and configured AsterNIC CDR Reports for collecting, storing, and analyzing VoIP CDR logs. Connected to SIP equipment, automated report generation, and visualized data to monitor call quality and traffic patterns. Improved transparency of…
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270
Asternic Call Center Stats Module Setup on Asterisk + FreePBX
System & Network Administration
Implemented and configured the Asternic Call Center Stats module on Asterisk + FreePBX to monitor call center operations, queues, and agents. Set up data collection and visualization of call statistics, analyzed agent workload and call handling…
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223
Grandstream IP Phones Setup
System & Network Administration
Configured Grandstream IP phones for the corporate network. Set up SIP accounts, internal extensions, and voice menus. Configured call features, call forwarding, conferencing, and integrated the phones with the FreePBX system. Ensured stable…
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360
FOP2 Supervisor Panel Setup on Asterisk + FreePBX
System & Network Administration
Implemented and configured the FOP2 Supervisor Panel module on Asterisk + FreePBX for real-time monitoring of call center agents and call management. Enabled display of line and agent status, queue management, call control, and integration with…
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218
Server and Event Monitoring with Zabbix
System & Network Administration
Deployed a Zabbix monitoring system for the company’s server infrastructure. Configured collection of CPU, memory, disk, and network metrics, as well as monitoring of critical services and applications. Set up triggers and notifications for rapid…
