Business Analyst E-com

Responsibilities:

• Gathering information, describing and modeling business processes of the E-com department, as well as related divisions involved in E-com processes.

• Defining performance indicators, sales funnels, and identifying growth points.

• Analyzing efficiency and developing proposals for optimizing processes in the online sales division.

• Analyzing and formalizing business requirements of the client.

• Formalization of technical tasks for development.

• Interacting with development teams during implementation and testing phases.

• Writing technical documentation and user instructions.

• Conducting efficiency analysis and preparing relevant reports.

• Knowledge of the basics of forming UseCase, UserStory

Requirements:

• Experience in e-commerce of at least 3 years.

• Experience working with mobile applications.

• Higher education related to analytics, economics, or mathematics.

• Skills in gathering, analyzing, and formalizing requirements.

• High level of proficiency in Excel.

• Experience working with systems  Magento, Google Analytics, Appsflyer,  Jira,  Confluence, ERP, CRM

• Understanding the basics of process testing and the structure of e-commerce.

• Presentation skills and argumentation of solutions.

• Skills in modeling processes, data relationships, objects, systems - BPMN, UML.

Will be a plus:

• Experience with Power BI.

• Experience writing SQL queries.

• Knowledge of statistical analysis methods and probabilistic forecasting.

• Intermediate level of English.

• Basics of programming (including object-oriented)