AI bot call analyst with Phonet Automatic recognition, conversation analysis of managers
Need a tool based on neural networks that automatically:
• integrates with Phonet telephony (receives call recordings),
• recognizes speech into text (Ukrainian/Russian),
• analyzes the quality of conversations of managers according to the sales script and efficiency criteria,
• generates a report for each call with an assessment, identified errors, and recommendations.
✅ Main tasks:
1. Integration with Phonet.
2. Conversation transcription – accurate speech recognition, role separation (manager/client).
3. Script analysis – identifying conversation stages, strengths, and weaknesses.
4. Report generation – automatic evaluation of the call and improvement tips.
5. (Optional) Creating effective sales scripts based on real calls.
Main functionality:
1. Integration with Phonet
• Receiving call audio recordings.
• Preferably — linking conversations to specific managers.
2. Speech recognition
• Neural network recognition (Whisper / Google Speech / Vosk or similar).
• Role separation: client / manager.
• High-quality transcription in Ukrainian and Russian.
3. Conversation analysis
• Checking call structure:
• Greetings
• Clarifying needs
• Product presentation
• Handling objections
• Attempting to close
• Identifying manager's strengths/weaknesses.
• Detecting key phrases / patterns.
4. Report and recommendations
• Automatic report:
• Overall conversation score (on a scale, e.g., 1–10);
• What was done correctly and what was not;
• Tips for improvement.
5. (Optional) Script generation
💼 Format:
• Remote
• Payment in stages or per result
• Technical task to be discussed in detail
💰 Budget: negotiable • Creating adapted sales scripts based on real conversations.
⏳ Term: flexible (phased implementation)
-
5 days223 USD
399 1 0 5 days223 USD
Hello, Mikhail!
We specialize in creating personalized artificial intelligence solutions. We have worked on projects similar to your request multiple times and have a ready technology stack that we can apply to this order, saving time and providing the appropriate quality.
What we can offer:
Integration with Phonet
- Receive call recordings via API or upload
- If necessary — link to specific managers by ID/number
… Speech recognition
- Use Whisper (OpenAI) or Google Speech-to-Text, depending on the task, possibly try another technology from our stack for comparison
- Support for Ukrainian and Russian, high-quality transcription - OK
- Role separation: manager / client - OK
Script analysis
- Detect key stages: greeting, needs assessment, presentation, objection handling, closing, etc., and analyze them
- Find strengths and weaknesses of the manager with scoring
- Track key phrases, speech pace, initiative taking, and others, and analyze them
Report generation
- Automatic scoring based on specified criteria (on a 10-point scale)
- Text transcription + recommendations block
- Report in PDF, table, or CRM
Optional: script generation
- We can generate effective sales scripts based on the analysis of dozens/hundreds of real calls and consider other sub-products that can be generated using the obtained statistics
Technologies in use:
Python, OpenAI Whisper, FastAPI, PostgreSQL, GSheets/CRM integrations, Telegram API, LangChain
Why us:
— We have implemented over 7 similar cases: from call center analysis to training new managers using AI
— We work strictly in stages: from MVP to a full-fledged system
— We deliver a demo result already in the first week
We are ready to discuss details and propose an architecture tailored to your case.
Write in private to discuss timelines and prices — we will connect quickly and precisely to your goals.
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7 days335 USD
1591 8 0 7 days335 USD
Hello
I am a developer in the field of ML/DL & Bot Dev. Ready to complete your project. Write to me, let's discuss.
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2 days223 USD
123 2 days223 USD
Hello, we recently did such a project. and we have a lot of ready-made stuff. Let's discuss in private messages
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10 days602 USD
198 10 days602 USD
Good day, we are a team of programmers developing bots, we understand what you want and can start development, we have extensive experience in AI calls
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