Budget: 10000 UAH Deadline: 5 days
Hello, Mikhail!
We specialize in creating personalized artificial intelligence solutions. We have worked on projects similar to your request multiple times and have a ready technology stack that we can apply to this order, saving time and providing the appropriate quality.
What we can offer:
Integration with Phonet
- Receive call recordings via API or upload
- If necessary — link to specific managers by ID/number
Speech recognition
- Use Whisper (OpenAI) or Google Speech-to-Text, depending on the task, possibly try another technology from our stack for comparison
- Support for Ukrainian and Russian, high-quality transcription - OK
- Role separation: manager / client - OK
Script analysis
- Detect key stages: greeting, needs assessment, presentation, objection handling, closing, etc., and analyze them
- Find strengths and weaknesses of the manager with scoring
- Track key phrases, speech pace, initiative taking, and others, and analyze them
Report generation
- Automatic scoring based on specified criteria (on a 10-point scale)
- Text transcription + recommendations block
- Report in PDF, table, or CRM
Optional: script generation
- We can generate effective sales scripts based on the analysis of dozens/hundreds of real calls and consider other sub-products that can be generated using the obtained statistics
Technologies in use:
Python, OpenAI Whisper, FastAPI, PostgreSQL, GSheets/CRM integrations, Telegram API, LangChain
Why us:
— We have implemented over 7 similar cases: from call center analysis to training new managers using AI
— We work strictly in stages: from MVP to a full-fledged system
— We deliver a demo result already in the first week
We are ready to discuss details and propose an architecture tailored to your case.
Write in private to discuss timelines and prices — we will connect quickly and precisely to your goals.