Budget: 25000 UAH Deadline: 14 days
It is necessary for every call from the iPhone via SIM to automatically enter the CRM without manual input. Here’s how I will implement this: React Native + CallKit to track call events (start, end, duration, number), a background service that forms a request and sends data to the CRM via REST API. The key point: iOS strictly limits access to the call log in the background, so the logic must trigger through the CallKit provider, not through the system call log; otherwise, some events will be lost.
What CRM do you have on your side, and does it have an open API for creating activities/calls?