E-Commerce Admin Support Needed

Detail matters

Hello,
My name is Alex, and I’m an experienced e-commerce administrator and customer support specialist with a strong background in online store operations.
I previously worked as a store administrator and as a customer support specialist for an Amazon-based store, where I handled daily customer communication, order management, issue resolution, and operational coordination. I’m comfortable managing multiple ongoing tasks while maintaining accuracy and organization.

Key experience relevant to this role:
• Customer Support — responding to customer emails professionally and efficiently, handling order inquiries, shipping updates, product questions, and resolving issues with a customer-focused approach
• E-commerce Administration — managing store operations, updating product listings, organizing files and workflows, and supporting daily business processes
… • Shopify Experience — working with Shopify websites, editing content, updating products, and maintaining store structure
• SEO Content & Blog Support — writing and formatting SEO-optimized content in English, including keyword placement, headings structure, meta descriptions, and internal linking
• CRM Systems — experienced with CRM tools and structured task management
• Independent Work — proactive, reliable, and comfortable following processes while improving workflow organization

Examples of my work:
• Customer service & admin experience: Amazon store administration and customer support operations
• Blog / SEO content samples: available upon request (SEO-focused English content with keyword optimization)
• E-commerce experience: Amazon marketplace operations and Shopify-based websites

Hourly rate: $9–12 / hour (negotiable depending on responsibilities and long-term collaboration)
Weekly availability: 40–50 hours/week

I’m detail-oriented, dependable, and genuinely enjoy helping e-commerce businesses run smoothly while providing excellent customer experience. Thank you for your consideration. I would be happy to discuss how I can support your store.

Best regards,
Alex

"Detail matters"

My English: A2/B1 (reading technical documentation and written
communication)

IT Specialist with over 9 years of experience in technical support and hosting
administration. Skilled in troubleshooting technical issues, website security,
and performance optimization. Experienced in customer support and fast
problem diagnosis in IT environments.
…
"2–3 blog writing or content samples that show your SEO knowledge, if available"

I don’t currently have published samples to share, but I’d be happy to write a short article as a test. You can provide target keywords, and I’ll create SEO-optimized content based on them.

"Any experience with e-commerce, Shopify, or mission-driven brands"

I have over 10 years of experience managing websites built on WordPress and WooCommerce, including content updates, product management, and basic SEO optimization.

"Your hourly rate"
My hourly rate is negotiable, starting from $10/hour depending on the scope and complexity of the work.

"Your weekly availability"
My weekly availability is approximately [40] hours. I am flexible and can adjust my schedule depending on project needs and deadlines.-> No Saturdays !!!

Please note that I am based in Poland, so my time zone is UTC+01:00.

Good day! I am ready to take on your project. I have experience with similar tasks and assignments. Contact me — we will discuss the details and working conditions.

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