EBay Manager (remote) — listings, order and customer support (hourly $3) Personal project
Experience
No previous work experience is required.
The main thing is attention to detail, responsibility, and willingness to learn quickly according to my instructions/templates.
Before starting, there will be a short training and a test task for 1–2 hours.
1) Daily (every day)
Orders
check new sales, payments, addresses, customer notes
mark problematic orders (suspicious address, questions about the product, etc.)
Customer messages
respond quickly (preferably within 2–6 hours)
questions before purchase / after purchase / clarifications on completeness and condition
Shipping and tracking control
check that each shipped order has the correct tracking added
if there is no tracking or it does not match — inform me immediately
Problem orders
monitor orders at risk: “not received”, “return”, “case opened”, “late shipment”
immediately write to me if a case/return/complaint arises
Short report to me (once a day)
what has been done
what is problematic
what requires my decision
2) Listings (every day / every other day)
Creating new listings according to my templates:
correct title (up to 80 characters)
category, item specifics, condition, shipping
description according to my HTML template
check photos and order of photos
Improving existing listings:
correct item specifics
improve title without spam
mark products with problematic price/competition
3) Returns / cases / negative (as they arise)
Returns: respond quickly, provide instructions, monitor deadlines
Cases: respond correctly according to the template, do not delay
Feedback: try to prevent negative feedback in advance and handle negativity carefully
4) 1–2 times a week
Check Account health / defects / late shipment / cancellations
List of risks + what needs to be fixed
KPI (how I evaluate work)
Responses to customers: within 2–6 hours
Order errors (tracking/addresses/products): 0
Cases/returns are closed correctly and without delays
Execution of the listing plan: X new + X improved (to be agreed upon)
Time control and payment
Payment is hourly $3/hour. To record the actual hours worked, I ask you to:
include time-lapse screen recording during work (without sound), or use a time tracker with auto-screenshots (by agreement);
at the end of the shift, send video/link + short report on what has been done.
Payment is made based on confirmed time (based on time-lapse/logs) and completed tasks.
Client's review of cooperation with Aleksandr Solovey
EBay Manager (remote) — listings, order and customer support (hourly $3) Personal projectAll good thank you very much!
Freelancer's review of cooperation with Jay Kirilov
EBay Manager (remote) — listings, order and customer support (hourly $3) Personal projectPleasant employer. Everything is to the point, clear task setting, always in touch. I recommend this employer to everyone)
-
1 day25 USD
416 1 day25 USDHello,
My name is Assontsa Sonfack Toscani. I am an international consultant and creative director with experience working with online stores, multimedia, and customer support. I am characterized by attentiveness, responsibility, and a willingness to quickly learn new tasks according to your instructions and templates.
🎯 Skills and Qualities
- Daily order monitoring: checking payments, addresses, customer notes, identifying problematic orders.
- Quick responses to customers (within 2–6 hours) before and after purchase.
- Checking shipments and tracking, promptly reporting discrepancies.
- Working with problematic orders: “not received,” “return,” “case opened,” “late shipment.”
… - Daily reports: completed tasks, problematic issues, questions for your resolution.
- Creating and improving listings according to your templates: correct titles, categories, HTML descriptions, photos.
- Managing returns, cases, and negative reviews — providing correct responses, preventing negative situations.
- Checking account status 1–2 times a week, identifying risks and suggestions for correction.
🚀 Why I am suitable
- Attentiveness and responsibility, readiness to work strictly according to your instructions.
- Experience in managing online stores and creating content.
- Multilingual communication (Russian, Ukrainian, English, French, Italian, Polish).
- Ability to work with KPIs and meet deadlines.
- Willingness to undergo training and complete a test task.
📩 I would be happy to discuss the details of our collaboration and confirm the terms. I am confident that my experience and discipline will help successfully implement your projects.
Sincerely,
Assontsa Sonfack Toscani
-
Winning proposal1 day25 USD
223 1 0 Winning proposal1 day25 USDHello!
I am interested in this offer and would like to try to complete the test task! I possess the required qualities such as responsibility and attention to detail)
I would be happy to collaborate)
Current freelance projects in the category Online Stores & E-commerce
A website similar to https://boom-inc.ruCreate a modern one-page website (Landing Page) for the PowerShot product — a protein drink in a dual-chamber packaging. Website style: Minimalism Dark background Neon purple-turquoise accents Style similar to BoomShot Focus on the product's innovation Main screen Title: POWER… Online Stores & E-commerce, Web Programming ∙ 3 hours 49 minutes back ∙ 48 proposals |
Consultation on Allegro.pl for product launch
33 USD
We are looking for a Ukrainian-speaking specialist on Allegro.pl for a one-time consultation. We need to review our Allegro account and the first listings via Zoom / Google Meet and suggest what to fix in order to start sales. Product category: curtains / day-night blinds / home… Online Stores & E-commerce ∙ 7 hours 54 minutes back ∙ 2 proposals |
Create a brand card for the TM on Webflow (rich product pages, integration with KeepinCRM and payment)A strong Webflow specialist/team is needed to develop a brand showcase website for the TM (not a classic store). Product: household and beauty appliances (massage chairs, percussion massagers, stylers, straighteners, irrigators, electric toothbrushes, cordless vacuum cleaners).… Online Stores & E-commerce, Website Development ∙ 9 hours 23 minutes back ∙ 16 proposals |
Online store on Okay CMS
200 USD
Good day everyone. https://okay-cms.com I need a specialist who understands Okay CMS. Work on developing the store: 1. Install Okay CMS on the provided hosting. 3. Activate and install the template. 4. Connect the domain. 5. Set up the HTTPS certificate (Let’s Encrypt or… Content Management Systems, Online Stores & E-commerce ∙ 10 hours 56 minutes back ∙ 25 proposals |
Support for online store, dropshippingThere are several offline stores. There is no experience working with online platforms. There is a registered store on Prom, a website, and Instagram. Support is needed for sales on online platforms, dropshipping. Online Stores & E-commerce, Website Maintenance ∙ 2 days 4 hours back ∙ 48 proposals |