Hetzner сервер, проблема з вірусами, заблокували
2227 USDДобрий день.
Магазин на платформі бітрікс розміщений на сервері Hetzner .
Сайт лежить, прийшов такий лист:
We recently contacted you to inform you that the IP address of a server you have with us was sending emails to Microsoft spamtraps.
These emails are being sent from the following IP: 195.201.110.242
Unfortunately, the situation has not changed.
Please resolve this situation as soon as possible. If there is no improvement within the next 2 days, we will be forced to block the IP address that is sending spam.
We have received multiple complaints about the IP address(es) below, so we have now locked them.
C2CFEA:1A
We have locked the following IP address(es)/product(s):
- EX41S-SSD #827261
- 195.201.110.242
This lock is in accordance with our Terms and Conditions, specifically sections 2.7 and 8: https://www.hetzner.com/rechtliches/agb
We can only unlock the IP address(es) after you completely fix the issue(s).
Once you have done so, please send us an unlock request via your account on the Robot administration interface: https://robot.hetzner.com/support/. To do this, please
- Log into Robot.
- Click on the user icon in the upper right hand corner and then on "Support".
- Under "Unlock", select the correct locking ID. (This is in the subject line of this email.
- Fill out the form. Include as much detail as possible.
Please do not send us multiple unlock requests for the same issue. We will process your request as soon as we can.
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243 Congratulations ! Our team is ready to implement your project. For a more accurate assessment, it would be good to get a contact to clarify the details. Details can be discussed individually. We are waiting for your comments! Congratulations to Brille.Dev team!
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768 11 1 I will go in an hour. to turn. 15 years in the hosting service. I know every Hetsner employee in the face .. But this is all really in your task is not important. You need to find someone to remove and unlock the malware. This is an hour of time.
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1002 82 3 5 I have been working with Hetzner for a long time as well as with Bitrix.
This problem has not been solved once.
There are a number of ways to get out of what you used:
1) Clean up from viruses and close vulnerabilities to update the system
Create and set up a new machine with a clean system and transfer the bitrix together with the data backup.
Prices and deadlines after the initial analysis
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2130 199 1 4 Go back, I will do the best. I have been working with Hetzner for a long time and a lot. But with Bitrix as well.
Bejt you said - you can't put a lot below, but I think we'll agree.
Experience in administration of 20+ years.
Examples of customers for which I have set up and accompanied the servers can be viewed on my website and in the portfolio on this exchange.
If desired, work is possible under the contract with payment for r/r (is FOP 3a group)
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