Добрий день.
Магазин на платформі бітрікс розміщений на сервері Hetzner .
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We recently contacted you to inform you that the IP address of a server you have with us was sending emails to Microsoft spamtraps.
These emails are being sent from the following IP: 195.201.110.242
Unfortunately, the situation has not changed.
Please resolve this situation as soon as possible. If there is no improvement within the next 2 days, we will be forced to block the IP address that is sending spam.
We have received multiple complaints about the IP address(es) below, so we have now locked them.
C2CFEA:1A
We have locked the following IP address(es)/product(s):
This lock is in accordance with our Terms and Conditions, specifically sections 2.7 and 8: https://www.hetzner.com/rechtliches/agb
We can only unlock the IP address(es) after you completely fix the issue(s).
Once you have done so, please send us an unlock request via your account on the Robot administration interface: https://robot.hetzner.com/support/. To do this, please
- Log into Robot.
- Click on the user icon in the upper right hand corner and then on "Support".
- Under "Unlock", select the correct locking ID. (This is in the subject line of this email.
- Fill out the form. Include as much detail as possible.
Please do not send us multiple unlock requests for the same issue. We will process your request as soon as we can.