Writing a selling text for targets on Instagram

The project was not completed, after confirmation of the conditions and reservation of money, no feedback was made.

She wrote to the customer that she accepted the project to work immediately after the reservation of the funds, i.e. the feedback was. Only the deadline for the execution ended - the customer closed the project as unfulfilled. Could we have been waiting a few minutes?
And I was still doing for the buyer on my own initiative to analyze the profile of the store on Instagram - because he is not ready for advertising.

"Payment for the project in the amount of 200 UAH entered by the customer and reserved on the image service
November 11th, 21:25
by Maryna Vishinska
Thanks, accepted to work.

November 11th, 21:35
Ivory Push
And thank you,

The day ago
Reviews of Work

The project was not completed, after the confirmation of the conditions and the reservation of money, the return connection did not come.
9 minutes ago