AI Processing of comments and messages in direct messages on social networks
Hello. There is a network of accounts on TikTok, Instagram, etc. (about 40) for our leather brand Torross in different languages (German, English, Japanese ...) and they have a large number of comments, direct messages that need to be analyzed and processed. We want to implement this with AI, possibly Open Claw.
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Hello! I am the project manager at Business Atlas. We specialize in building end-to-end analytics and automating complex business processes, particularly in creating monitoring and processing systems for large data sets.
In our experience, we have developed control and communication systems for brands like Ajax and Genesis. Managing over 40 accounts in different languages for the Torross brand is exactly the task where automation through AI provides the greatest benefit. In the attached photos, you can see our scenarios in n8n, which we use to implement similar data collection and analysis logic.
Is this possible to do? Yes, it is absolutely feasible, but it is important to choose the right architecture:
• Aggregation through API: The most stable approach. We consolidate all comments and Direct messages from all 40 accounts into a single interface (for example, ClickUp, Slack, or a custom database in Airtable).
• AI analysis (LMM/GPT-4o): AI automatically determines the language of the request, segments it (complaint, price inquiry, thank you), and assesses urgency.
• Use of OpenClaw/Browser Automation: We utilize these tools where messengers or TikTok have API limitations, allowing the agent to "log in" and extract data or even respond within the social media interface.
• Translation and responses: AI prepares a draft response in the language of the request (Japanese, German, etc.), considering your brand's Tone of Voice, and the manager only confirms the sending.
What we will do for your project:
• Centralized hub: We will create a system on n8n that collects activity from all social media in real-time.
… • Smart filtering: We will train the system to filter out spam and highlight "hot" leads who want to buy leather goods right now.
• Automation of responses: We will build a funnel where standard questions are handled by an AI agent, and complex cases are passed to the manager.
Estimated metrics:
• Cost: $1,500 – $2,500 (depends on the number of API connections and the depth of response automation).
• Timeline: 14–21 working days until the MVP launch.
What do you think about this systematic approach? Message me privately — we will discuss the technical limits of your accounts, and I will prepare a monitoring architecture scheme for your brand.
Similar completed project: Автоматизація масової публікації Reels/Shorts/TikTok з Google Drive через n8n + AI
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256 Hello! My name is Anna, and I specialize in creating autonomous AI agents for processing multilingual communications. The project for Torross looks very large-scale and interesting.
Here’s how I propose to implement automation for your 40+ accounts:
Multilingual analysis (Gemini 3.1 Pro): I will set up a system that instantly understands the context of comments and inquiries in Direct in Japanese, German, English, and other languages. The AI will not just respond but will qualify inquiries: "price," "delivery," "complaint," or "spam."
Centralization in Make.com: We will consolidate all inquiries from TikTok and Instagram into one system. This will allow for automatic responses to common questions and forwarding complex inquiries to your managers.
Brand Tone of Voice: We will train the AI to communicate in the style of Torross - premium, polite, and expert, taking into account the cultural nuances of each country.
…
Why is this better than regular chatbots? We will use "Thinking AI" logic, which minimizes errors and makes communication as human-like as possible.
Do you have a preferred service (for example, ManyChat or directly the API of messengers) through which you are currently communicating, or will we be building the architecture from scratch?
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1314 5 0 I can implement a comment and message processing system (TikTok, Instagram, etc.) through AI. I offer a solution based on n8n + AI (OpenAI / OpenRouter / other models) that will allow:
to automatically collect comments and messages from all accounts
to analyze them (questions, requests, hate, orders, etc.)
to generate responses in different languages (EN, DE, JP, etc.)
to partially or fully automate responses
to forward complex cases to a manager
to maintain history and logging
Integration with CRM or Telegram for dialogue control is possible.
Implementation can be done through n8n (flexible and scalable) or a more customized solution can be offered for your tasks.
… After reviewing access and API, I will be able to propose the optimal architecture.
I am ready to discuss the details and offer the most effective solution for your brand.
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667 5 0 Hello! I am interested in your project. I have extensive experience in:
📊 Data processing: working with databases, structuring and analyzing information, automating the processing of large volumes of data, import/export, and validation;
🤖 Automation and emulation of user actions: developing bots of various complexity;
⚡️ Asynchronous and multithreaded parsing: collecting and processing data with performance optimization;
🔍 OCR and text search: recognition and structuring of information;
🖼 Media processing: working with images and multimedia;
🖥 Software development: desktop applications, system services, and daemons;
📱 Mobile development: native and cross-platform applications;
… 🌐 Working with APIs and third-party services: integration, automation, and data exchange;
🗣 Text processing and AI: working with language models, automating responses, text analytics;
🤖 AI/LLM solutions: integrating and using artificial intelligence for processing a large number of requests.
💡 Relevant experience: I have already implemented similar solutions for TikTok — automating interaction with comments and messages, including their analysis and response generation.
🔧 Technical implementation:
We can implement a system based on Selenium or Playwright for stable account management, as well as connect AI (Gemini / ChatGPT) for generating responses considering language, context, and communication scenarios.
The following implementations are also possible:
- filtering and classifying messages (leads / questions / spam);
- supporting multiple languages;
- a centralized processing system for all accounts;
- flexible response logic customization.
I will complete the work quickly and efficiently. I am ready to discuss the details and propose the optimal solution for your tasks!
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79 Good day, this is BeaverIT. We are engaged in business process automation. We are ready to take on your project. We can do this as a single AI inbox for ~40 accounts (TikTok/Instagram, etc.): collection of comments/DM → classification → response queue → auto-drafts of responses in different languages → CRM/table/Helpdesk → analytics. But we need to clarify more details. I suggest a call with us.
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1539 4 0 1 Hello!
I have worked with similar tasks of automating the processing of comments and direct messages through AI. It is possible to create a system that will collect messages from all accounts, classify them (questions, leads, hate, support), respond in different languages, and forward important dialogues to the manager and LLM.
I am ready to quickly assemble an MVP and show how it will work on your accounts. Let's discuss the details.
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974 29 1 1 Good day.
I will do the work quickly and efficiently.
Extensive practical experience.
My portfolio: https://3ddomkiev.wixsite.com/website-2
Google Drive
Creat
Google Drive
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2277 36 0 Good day, Andriy! The approach to execution depends on how you manage the network - are these anti-detect browsers, real people, scripts? Please provide more details.
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1887 8 0 Hello!
The Dev Company team is interested in your project for AI processing of comments and direct messages for the Torross account network (TikTok, Instagram, etc.) in various languages.
We have practical experience in building AI systems for handling customer inquiries: we recently developed a full-fledged AI CRM with voice agents (Nest.js + Next.js, Vapi.ai, Asterisk) featuring transcription, dialogue analysis, and analytics. Therefore, we have a good understanding of the challenges of multilingualism, request routing, prioritization of "hot" inquiries, and building user-friendly dashboards.
In your case, we can:
- set up the collection and unification of comments/direct messages from ~40 accounts;
- implement AI classification (questions, orders, complaints, feedback, spam, etc.) and auto-generation of responses considering the language;
… - highlight important/problematic inquiries for manual processing;
- integrate solutions with OpenClaw or another AI stack if that would be the best option.
We are ready to briefly discuss the requirements, propose an architecture, and provide a step-by-step plan for launching the prototype.
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9340 20 0 1 Good day. I can create an AI system for processing comments and direct messages: collection, classification, responses in different languages, automation of account management. Let's clarify the details of the integrations.
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3294 10 0 The application of AI will likely require the tuning of machine learning models to analyze comments in multiple languages. If interested, feel free to message me privately.
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