Goodshop Platform
1) The analytics tracking code plugin is not working. Google Ads shows purchases but they are not visible in analytics for April.
2) The module does not transmit the value of the purchase amount in the cart.
3) In analytics, new customer purchases are missing from the site's admin panel.
4) The event name is not visible.
5) There is no conversion revenue.
Response from Khoroshop:
1) Please specify in more detail where exactly the information is not displayed and which data you are comparing? Because you provide screenshots for April, but there were no orders on the site in April:
2) For which specific events is information not being transmitted?
3) Please try to reconnect analytics to the reports following the instructions Connecting Google Analytics to reports on the site
4) Where exactly is the event name not displayed?
5) For the event of successful order placement, the necessary data is being transmitted from our side.
I see that you have changed the initialization code for the marketing system, but we do not recommend doing this:
If you want to send conversions to Google Ads, you need to set up the Dynamic Remarketing tag as an additional product through gtag. Then, to transfer conversions from Google Analytics 4 to Ads, you need to link these two accounts.
You can do this according to the Google documentation https://support.google.com/google-ads/answer/7519537?hl=uk&ref_topic=3121765&sjid=10913955784468160579-EU or contact a specialist in this field.
Please indicate the hourly rate, as our cooperation involves training sessions lasting one hour. During the hourly training, it is necessary to analyze and solve the issues that have arisen.
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