Customer support and order management (Kazakhstan direction)

Customer Support, Lead Generation & Sales — incorrectly specified categories?

223 USD

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Red Button — an IT company working with clients from different countries is launching a separate direction for Kazakhstan.
We are looking for a specialist who can assist clients within the project: accept inquiries, clarify order details, pass tasks to performers, and coordinate the process until completion.

What needs to be done within the project:

During the collaboration period, handle client inquiries that come in within the project.
Clarify details and requirements for the order.
Pass the collected information to the performers.
Coordinate communication between the client and the performer until the order is completed.

Requirements for the performer:

Fluent in Kazakh or Russian.
Attention to detail, tactfulness, ability to respond to clients correctly and competently.
Experience working with clients or in sales will be an advantage.

Collaboration conditions:

Format — long-term project work, fully remote.
Payment — discussed individually and fixed by agreement.
Onboarding is provided: we supply materials, scripts, and support at the start.

Proposals 4 Discussions 1

Darya R.

0 0

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Rating 90

Budget: 24000 UAH Deadline: 28 days

I have extensive experience working with clients in the field of e-commerce: customer support via phone and chat on the AliExpress platform (both remotely and in the office in China), as well as working in a large online store as an online support specialist. After discussing the details of the work, we can start our collaboration.

Liza Naidina

0 0

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Rating 141

Budget: 12000 UAH Deadline: 1 day

Hello, I would be very grateful if you write to me and we start collaborating!

Sincerely, Yelyzaveta

The list does not show proposals concealed by the client or freelancer with a Plus profile, as well as proposals violating rules

Anastasiia Kundii
Kyiv, Ukraine

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Rating 20