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100 USD

Asterisk (with gui) + integration with bpm'online + further

100 USD

Software & Server Configuration

5 out of 5

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The task is to implement CRM with a wide range of functions including business processes, analytics and good b2b extensibility.This point was chosen by bpm'online from Terrasoft.Of course, without a flexible and reliable phones, it’s hard to imagine CRM and efficient work in it.There were attempts to cooperate with Binotel, but due to the failure of their free connector, they also decided to try any voip connector from Webitel, which is good for everyone but does not realize all the phone features in connection with Binotel (banally it is not possible to redirect the call of a colleague).Going to a full-packed solution Webitel call manager has no desire for several reasons.They decided to raise their own Asterisk server and buy a connector from Terrasoft to the latter.https://marketplace.terrasoft.ua/app/bpmonline-asterisk-connector Project tasks: *Help pick up equipment for the Asterisk itself.*Help pick up Asterisk distribution Asterisk with GUI (FreePBX, Askozia, etc.)based on tasks.Open the Asterisk server and set it to the needs of the project.Service as necessary in the event of complicated improvements, changes.Project details: *20 VoIP users and 10 of them CRM users.(There are actually 2 companies with practically mirroring tasks, but autonomous solutions).* Equipment: Grandstream GXP1610 and GXP1620.OpenVox VS-GW1600 (in it 2 gsm modules and 1 fxs modules).There are 7 external SIP lines.The server has not yet been purchased.It requires absolute work integration in bpm'online.But because.The connector is responsible for this, you just need to set everything right from the Asterisk server.HTTPS://academy.terrasoft.ua/documents/itil-service/7-6/kak-nastroit-integraciyu-s-telefoniey-asterisk *The server is highly desirable based on Asterisk with a graphic interface, the most flexible and understandable.Of course, as free as possible, but not at the price of reliability and convenience.(In the first approach I liked paid Askozia and freePBX).It is very important that conversations are conducted using a desktop IP phone, but the CRM control is fully supported.It also requires a user call control block without a CRM (browser plugin or something similar).*The internal network of numbers is quite simple: several groups, work and non-work time call scenarios, DND modes and re-addressing.*Call recording, call analytics, IVR menu - of course, necessary.Please ask additional questions.For recommendations and suggestions plus in karma and pocket to the executive.Payment for services is extremely desirable by a cash-free calculation in Ukraine.

Work results

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Client's review of cooperation with Vladimir Polyansky

Quality

Professionalism

Cost

Contactability

Deadlines

Attention to Vladimir turned even before the project was placed on the portal, since in the "IP-telephony/VoIP" section it is the top ranking and is separated from the next competitor more than twice.But still, they decided to place a project, see people, show themselves...
At the end, they turned to him.I have to say, this is an incredible level of specialist and I just recommend everyone to address him first without consideration.He to pick up equipment with a task for the future, to adjust it, to clarify the situation with the optimal set of software to solve our tasks, to adjust everything fine and quality simply from the first time (all that was corrected was due to our negligence).I answered all questions, even those that didn’t affect the original project and TZ.And that’s all at a distance when you don’t explain anything even on your fingers!Simply spatial client-orientedness, which has not previously met in freelancer specialists.With all the indicators 10 out of 10, it would be possible to put more.Thank you for cooperation!

Serhii Titarenko

Freelancer's review of cooperation with Serhii Titarenko

Payment

Task setting

Clarity of requirements

Contactability

The customer has 10 points! He knows what he needs, always in contact. It was easy and comfortable to work. I recommend !

Vladimir Polyansky

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Proposals 4

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Serhii Titarenko

Kyiv 2

Asterisk (with gui) + integration with bpm'online + further

Work results

Client's review of cooperation with Vladimir Polyansky

Freelancer's review of cooperation with Serhii Titarenko

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Migration of Windows Server 2016.

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Setting up the UkrSklad program