Unlock Amazon Seller (error "Identity Verification – Verification Failed")

Online Stores & E-commerce, Consulting — incorrectly specified categories?

224 USD

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Need to unblock Amazon Seller Central.

Our account is temporarily disabled due to the error “Identity Verification – Verification Failed”: the Reverify button keeps looping and does not allow us to upload passport and proof of address.

We have already three times contacted Account Health Support, explaining the problem with the loop in detail and requesting to manually add passport.jpg and address.pdf.

In response, we only receive typical unsubscribe emails: “go to Seller Central and upload everything yourself,” after which the cycle repeats.

The goal of the project is to be able to sell on Amazon again.

Update #1 from 9 July 2025

- Have you tried using other browsers or incognito mode to load documents to avoid Reverify looping?
- Yes, I have tried incognito mode in 3 browsers: Chrome, Edge, Mozilla.