Create an AI ASSISTANT CHAT for the online store (answers about the store's operations + about the product)
The goal is to create an AI assistant manager based on some solution (for example, Smart Sender – which we are currently using) that will consult our clients in Telegram, WhatsApp, and Viber using artificial intelligence, such as the ChatGPT API.
Currently, we have three channels (Viber, Telegram, Whatsapp) connected to the Smart Sender service, which generally performs its task well. But we need a "smart" bot that can:
– answer informational questions about the store's operations: whether the store is open, what payment methods are available, what delivery options are available;
– provide information on a specific product if the client specifies the product they are interested in;
– suggest products based on the client's request: for example, find a scooter for a 6-year-old child by analyzing the assortment and offering a selection.
For this, as I understand, a database will be required (we currently have a product database in mySQL).
We need consultation and implementation by a person with experience in building AI assistants for online stores that can not only answer simple questions but also work with the product database.
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Good evening.
There is experience in developing such a system on n8n in development on a local server.
Everything is feasible.
Questions and answers can be stored in Google Docs.
Vectorize on a schedule or... via webhook when an event occurs on the site.
The question with products is whether to duplicate the database with all parameters or to prepare JSON and vectorize, again, on a schedule or via webhook.
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561 2 0 Hello Igor, please write to me in private messages. I will preliminarily complete your task, and only after that we will discuss payment once you are sure that everything works. I also suggest making the first breakthrough for you. A Voice AI Assistant that will take calls, answer all questions, at any time of day or night. Always in a good mood and will never miss a call. But these are plans for the future for you...
In general, the system will work as follows:
The client sends a message in Telegram, WhatsApp, or Viber.
Smart Sender receives this message.
Instead of a standard response based on a prepared script, Smart Sender sends the text of the message to your intermediary server via the "External Request" block (API Request).
Your intermediary server (a small application, for example, in PHP) receives the request. This server is the key link that will:
Contact the OpenAI API (ChatGPT), passing it the client's question and special instructions.
… If necessary, access your MySQL database to retrieve information about products.
Formulate the final response.
The server sends the prepared response back to Smart Sender.
Smart Sender forwards this "smart" response to the client in the messenger.
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1002 5 1 Good day, I can create an AI assistant for Telegram, Instagram, Facebook, and WhatsApp; there may be minor issues with Viber. The AI will be able to provide consultations as you listed.
I can create a convenient admin panel in TG if needed, I can make the bot navigate through your products from a MySQL database, and you will be able to update it.
There is a theoretical implementation of parsing your website so that the AI receives the markup of the entire site and gathers information from there to provide advice to users.
For the implementation of such a project:
Business accounts for all social networks
A server with an open domain for webhooks because not all social networks allow direct information transfer
A product database
Instructions for consultation prompts
The system setup: the AI asks questions, it formulates the question correctly in the prompt based on: the item needed, for example, a scooter, the category of the item it belongs to, if there is an age in the table, the age in the search, information about this scooter(s) to provide suitable information or options for consideration.
… The AI generates the correct information that the client requested, for example:
Scooter for a 6-year-old child
It collects this for parsing
Scooter, Category, Age
It searches the database, retrieves all the information found, analyzes it, and provides the options that will be the best for this client.
Architecturally, the project will look approximately like this:
env
Main
Admin panel
Admin panel functions
Centralized importer
Monitoring (alerts in the group)
Webhook 1, 2, 3, 4, 5, and so on
Logging
Product assortment database
AI initialization code
AI prompt can be universal but preferably tailored for each niche and social network
Search engine for the database (JSON parsing)
Project development time: one to one and a half months
Price: $3000
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163 I have experience in creating AI assistants for e-commerce, integrated with Smart Sender and MySQL. Your task can be implemented in such a way that the bot not only answers questions but actually helps customers select products, thereby increasing sales.
To propose the optimal solution specifically for your store, I suggest conducting a short consultation. Everything in simple terms. During it, we can discuss:
how to better integrate the product database into the bot
which dialogue scenarios have the highest priority
which tools to add (admin panel, analytics, training on customer history)
…
After the consultation, I will prepare a specific launch plan for you with stages and deadlines. I would be happy to arrange a convenient time 🙌
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1322 13 1 Hello! We have experience in creating multi-level agents that will not answer the question "how to get to Mars?" but will conduct a normal live dialogue aimed at sales or a specific action.
We can either provide a simple consultation or fully implement it.
In the end, you will receive an admin panel where you can change settings, add products, or we can automate everything.
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628 28 0 1 Good day!
I will create this assistant. I made a similar voice assistant on Asterisk.
I need details about your existing system. Please write to me privately for discussion.
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586 1 0 Hello!
I will develop an AI assistant for you for Telegram, WhatsApp, and Viber.
What the bot will be able to do:
Answer questions about the store's operations (delivery, payment).
Provide information on specific products from your mySQL database.
… Suggest products based on customer requests (for example, "scooter for a child").
How it will work:
We will connect Smart Sender (or set up our own gateway) with the AI model (for example, ChatGPT) and your database. This will allow the bot to not just respond with templates, but to analyze requests and provide "smart" answers.
We can discuss the details in private messages.
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477 2 0 Good day, I have extensive experience with integrating bots in chats, I will do everything quickly and beautifully, I will do everything according to your specifications, write to me.
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2236 46 0 Good afternoon. I will create a RAG system on LangChain, then a converter to SmartSender. We will discuss the rest. Deadlines and costs will be determined after understanding the scope of work.
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1993 12 0 Good day
I have extensive experience in developing similar projects, I have experience not only with integrating AI via API
But also with automation, so in the end, you will receive a ready-made automatic responder
Write to me
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372 Good day!
I have experience in developing AI chat assistants for online stores using Python and integrations via API (including ChatGPT). I am ready to help you create a "smart" bot that will consult clients in Telegram, WhatsApp, and Viber.
What I can implement:
Responses to informational questions about the store's operations (working hours, payment, delivery).
Retrieving information about a specific product from your MySQL database.
Product selection based on individual customer requests using AI algorithms.
Integration with the existing Smart Sender solution or building on an alternative platform with flexible customization.
…
I have practical experience in combining chatbots, AI, and databases, which allows creating assistants that not only answer typical questions but also genuinely help sell.
I would be happy to discuss the details of your project and propose an optimal technical solution.
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472 3 0 Ready to complete your task. We have Smart Sender and we will add a layer with AI. For the launch, a database and a VPS on which the project will be deployed are needed. An API key for ChatGpt is also required. More details can be discussed in private messages.
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486 23 0 Hello
Interesting project, I can implement something similar to start in Telegram.
I will implement everything on ASP .Net Core, C# without Smart Sender.
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А сколько товаров в магазине примерно?
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