Shopify and seller board COGs help

Online Stores & E-commerce — incorrectly specified categories?

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I cannot change all KOGs, I need help to do everything nicely and correctly

I managed to change KOGs where by period

From sellerboard.com they do not change, they are pulled from somewhere unclear

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Mihail G.

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Budget: 700 UAH Deadline: 1 day

I understand your situation 👍. There is indeed a nuance with Sellerboard: part of the COGS (Cost of Goods Sold) is changed manually, while part is automatically pulled from the system. Therefore, it seems like they "live their own life."

Here’s how it works and what can be done:

### 🔍 How Sellerboard pulls COGS
- **By period (per unit)** – here you can specify the cost for each product yourself, and it applies to all sales in the selected period. This is what you have already changed.
- **Automatic data** – Sellerboard can take COGS:
- from previous settings in the product card;
- from file imports (if they were ever uploaded);
- or from integration with Amazon (if there is FBA, Sellerboard sometimes pulls logistics or purchase costs).

### 🛠 What to check
- Go to **Products → Edit product** and check if there is any old cost that is being pulled automatically.
- Make sure there are no active **imports** (CSV or Excel) that overwrite the data.
- If Sellerboard shows "unknown source," it almost always means that there is a base value in the product card that has not been changed.

### ✅ How to do it "nicely and correctly"
1. Determine a single method: either set COGS **by period**, or through the **product card**. Otherwise, they will conflict.
2. If different costs are needed for different batches – use **by period** (this is the most flexible option).
3. If the cost is always the same – it’s better to set it in the **product card**, so you don’t have to edit it every time.

💡 Tip: sometimes it’s easier to "reset" all old data in the product cards and set new values through **by period** – then you definitely control what and where it comes from.

Would you like me to create a step-by-step guide with screenshot-style examples for you?