Implementation of AI manager ChatGPT / OpenAI in Bitrix24

AI Consulting, Information Gathering — incorrectly specified categories?

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We are looking for a developer or a team to implement an AI sales manager in Bitrix24 based on OpenAI / ChatGPT.

Important: we need a contractor who already has experience with similar developments: Bitrix24 + OpenAI / ChatGPT + open lines + CRM. We do not consider performers who will "learn on the project." It is preferable to have ready-made solutions, project examples, and recommendations from other business owners.

About the project - We have a service for international purchasing and delivery of goods from foreign stores. Bitrix24 is cloud-based, Professional tariff.

Main application channels:
— Avito;
— WhatsApp;
— Telegram;
— MAX;
— Instagram;
— website chat;
— email;
— VKontakte;
— Odnoklassniki.

In Bitrix24, funnels are already set up:

Incoming leads and sales.
Logistics / questions about parcels.
Regular customers.
Marketing / cold leads.
What needs to be done - We need to implement an AI manager that can:

— consult clients in open lines;
— answer frequently asked questions;
— calculate preliminary delivery costs, commissions, and shipping rates;
— collect client data: country of purchase, product link, delivery city, weight, dimensions, budget, and a number of other tasks that are outlined in our technical specifications for the developer.

All accesses, accounts, subscriptions, server, OpenAI API, Bitrix24 webhooks, code repository, and knowledge base must be registered in our name!

After the work is completed, the contractor must transfer:

— source code;
— repository;
— architecture diagram;
— instructions for setting up Bitrix24 and OpenAI;
— instructions for updating the knowledge base;
— instructions for disabling AI;
— instructions for managers;
— documentation for future developers.

It is important for us that the system does not depend entirely on one contractor. Requirements for the contractor - We need a specialist who:

— has already worked with Bitrix24 + OpenAI / ChatGPT;
— understands open lines in Bitrix24, CRM, webhooks, REST API, tasks, and bots;
— can show similar projects;
— can provide recommendations from clients / business owners;
— has ready-made solutions or code that can be adapted;
— understands sales business processes;
— proactively suggests how to best implement the project, rather than just waiting for a ready-made technical specification or, worse, responding with "I'll do it as you want";
— can warn about risks;
— is ready to support the project after launch on a subscription basis. We do not make calls if you do not meet these requirements and have similar experience.

If the developer cannot propose an architecture and does not provide professional recommendations for implementation, such a performer is not suitable for us. A warranty period for error correction is needed. You can request our technical specifications in advance to estimate the development budget.

After launch, technical support is also needed:

— error correction;
— consultations;
— log checking;
— knowledge base updates;
— scenario refinement;
— assistance during OpenAI / Bitrix24 failures;
— training for the owner and team.

In your response, please immediately write:

Have you already worked with Bitrix24 + OpenAI / ChatGPT?
Do you have ready-made solutions / code?
Can we see similar projects?
Are there recommendations from clients?
What is the approximate budget for implementing the bot?

Link to the technical specifications https://docs.google.com/document/d/1V79aslqSQIEZHZmX5WwR6Yl_4xbsU1tP/edit

Proposals 6 Discussions

Bohdan Melnyk

1 0

Projects -
Rating -
Rating 298

Budget: 14000 USD Deadline: 12 days

Hello! I create AI assistants on OpenAI that operate in open lines and CRM: they consult, collect lead data directly into deal fields, and calculate based on a formula — for you, this is the preliminary delivery cost, commission, and rates. I connect Bitrix24 via webhooks and REST, and we will set up all accesses and the repository in your name. The main question is: is the delivery and rates calculation formula already outlined in your technical specifications, or does part of the logic need to be designed? This will affect the timeline. I can show the logic on one scenario before we start.

Bartłomiej Wojtyra

0 0

Projects -
Rating -
Rating 99

Budget: 3333 USD Deadline: 20 days

Good morning,
We have thoroughly analyzed the complete technical specification of the AI manager "Alina," including pricing logic, CRM field handling, and the geographical tariff matrix. We meet 100% of the requirements: we will create the entire solution in clean code (Python/Node.js), and all rights, code, and the repository will be the exclusive property of your company from day one.

Answers to the questions from the announcement:
Experience:

We are familiar with the Bitrix24 architecture (REST API, Webhooks, Open Lines). We know how to implement the 15-second condition (asynchronous queuing), automatic bot shutdown (10:00 PM - 8:00 AM), and the installation of the "AI off" button in the CRM chat window.

Ready code and deadline:
We have our own tested integration schemes for LLM frameworks with CRM, which will allow us to complete the MVP project (Telegram + Avito) within the desired timeframe of 1 month (including 3 days of testing).

Pricing:

The cost of implementing the full scope of the MVP (including calculator logic, link parsing, automatic alerts, and task monitoring) is 10,000 – 16,000 PLN net.

Why this price and not 2,000 – 4,000 PLN from competitors?

At this price point, it is impossible to write a stable, dedicated system in clean code. Cheap offers are usually ready-made, "boxed" bots (clicked together in Make/Zapier), which will quickly start losing leads, generating errors, and incurring high subscription costs with your 9 traffic channels. Our pricing reflects the cost of IT engineers who will implement:
Logistics calculator (Function Calling): "Alina" will not calculate rates within LLM.
We will write a micro-script that retrieves data from ligovka.ru (price + 4 rubles), calculates dimensional weight (formulas /6000 or /5000), and includes surcharges. The client will receive an accurate result in the chat.

B2B and Threat Detection:
We will implement boundary rules (e.g., cart >300k rubles, >10 items). In such cases, the bot will immediately create an urgent task in Bitrix24 with a deadline of 30 minutes.

We will provide complete documentation. We offer a guarantee (bug-fixing) and SLA support after implementation.

Best regards,
stronadlafirm.com

Maksym Kuzmenko

0 0

Projects -
Rating -
Rating 321

Budget: 500 USD Deadline: 7 days

Hello!

I was very interested to learn about your project on implementing an AI sales manager based on OpenAI / ChatGPT in Bitrix24. My experience includes in-depth work with the Bitrix24 API, integration with various third-party services, including AI platforms, as well as developing solutions for CRM automation and processing communications through open lines. I have successfully implemented several projects related to using AI to enhance customer interaction and optimize sales in corporate systems.

The proposed solution will include the following stages:
1. Analysis and design: A detailed study of your business processes and requirements for the AI manager to form the optimal integration architecture.
2. Integration with Bitrix24 CRM and Open Lines: Development of a module or intermediary service that will interact with the Bitrix24 API to retrieve data from the CRM and process incoming messages from open lines.
3. Integration with OpenAI / ChatGPT: Setting up interaction with the OpenAI API to handle client requests, generate responses, and perform functions inherent to the AI manager.
4. Development of AI manager logic: Designing and implementing algorithms for lead qualification, answering frequently asked questions, gathering information, and other tasks you want to assign to the AI.
5. Testing and optimization: Comprehensive testing of the solution in real conditions and subsequent optimization to achieve maximum efficiency.

For a more accurate assessment and to propose the most suitable solution, I would like to clarify a few points:
1. What specific functions do you expect from the AI manager primarily (e.g., initial lead qualification, responses to standard questions, gathering contact information, scheduling meetings)?
2. What is the expected load on the system (number of inquiries per hour/day) and how many open lines are planned to be involved?

I would be happy to discuss the details of your project.

Best regards,
Maxim

Oleg D.

0 0

Projects -
Rating -
Rating 249

Budget: 100 USD Deadline: 3 days

Yes, we have experience with Bitrix24 + OpenAI / ChatGPT integrations.

We can implement a bot that will process requests, respond to clients, assist managers, create tasks/leads in Bitrix24, analyze messages, and operate according to specified scenarios.

We have ready-made solutions: basic logic for connecting to the OpenAI API, message processing, integration via Bitrix24 webhooks, scenarios for CRM and response automation. The logic, prompts, and integration usually need to be adapted for specific businesses.

We can show similar projects in the form of case descriptions or demo logic, without disclosing confidential client data.

Regarding recommendations, we can provide examples of collaboration or feedback if needed.

The estimated budget depends on the functionality:
— simple bot for responses and consultations: from 2000 UAH
— bot with CRM integration, leads, tasks, and scenarios: from 4000 UAH
— complex automation with multiple roles, analytics, and custom logic: individually

To more accurately assess the budget, we need to understand what exactly the bot should do: respond to clients, create leads, engage in chat dialogues, work with deals, assign tasks to managers, or all of the above.