Budget: 36 USD Deadline: 1 day
Hello. I work with Node.js/React for more than 8+ years.I'm ready to cooperate
The following features represent the core functionality to be developed in the initial phase of the project.
Admin Role
Full access to system settings, user and lead management, reporting, and all administrative tools.
Agent Role
Limited access to assigned lead lists, dialing interface, call dispositioning, and personal call history.
Web-Based Access
User registration, login, and password recovery all managed through a secure web interface.
Lead Import
Import via CSV/Excel with data validation (phone, email format).
Accept lead submissions via third-party REST API.
Lead List Management
Create, name, and organize multiple lead lists.
Add contacts to campaigns easily.
Lead Assignment
Admins can assign specific lead lists to individual agents.
Lead Status Tracking
Auto-update based on call outcomes (e.g., “Contacted”, “No Answer”, “Do Not Call”, “Sale”).
Search & Filtering
Search and filter leads within lists using multiple criteria.
Dialing Capacity
Support 2–5 simultaneous outbound lines per agent (scalable to 10).
Automated Dialing
System auto-dials from assigned lists once the session starts.
Call drops and abandoned calls are auto-returned to the queue.
AI-based STIR/SHAKEN methods for line rotation.
AI & Optimization
Predictive dialing algorithms for better connection rates.
Auto-answer detection (99.5% accuracy).
ML-based call flow optimization.
Call Connection
Live answers connect to agents.
Unanswered/busy calls skipped and re-queued.
Agent Interface
Display for incoming calls.
View lead info: Name, Company, Phone, Google Maps, Realtor.com links.
Note-taking, script display, call dispositioning.
Voicemail drop and call recording.
Dashboard: call metrics, contacts, campaigns, hot leads, calendar.
Call Controls
Mute, hold, hang up, internal transfer.
Ringless voicemail drop support.
SPAM Monitoring
Real-time spam risk detection.
Number health scoring.
Auto-number rotation and replacement if flagged.
STIR/SHAKEN Level A compliance & caller ID whitelisting.
Call Dispositioning
Predefined/custom outcomes (e.g., “Interested”, “Not Interested”, “Voicemail”).
Voicemail Drop
Pre-record voicemails; drop with one click during machine detection.
Call Recording
Optional/configurable for QA and training (with legal compliance).
Call Notes
Free-form notes per call.
Number Rotation
Rotate caller ID every 3–5 dials.
Smart Screen Additions
Google Maps, Zillow API links.
In-call AI scripting with Domino-style checklists.
AI-generated call summaries and insights.
Agent Performance
Calls made, connect rate, talk time, disposition breakdown.
Campaign Performance
Total calls, connect rate, disposition metrics.
Dashboards
Visualizations: charts, graphs, KPIs.
Admin dashboard includes campaign and agent summaries.
Advanced Monitoring
Spam reputation tracking for phone numbers.
Sentiment scoring, trend visualization from recordings.
Exportable Reports
All performance and activity reports available for export.
Dialer Phone Number Health
Number health scoring.
Dial frequency tracking.
Telephony
Twilio API (voice, SMS, number management).
CRM Functionality
Lead grouping via folders/tabs (like MojoSells).
Salesforce, HubSpot, or custom CRM via Zapier/Webhooks.
Third-Party Integrations
REST APIs for third-party lead imports.
Zapier for exporting data.
Direct mail vendor API.
AI & Compliance
Machine learning for optimization and spam detection.
FCC/TCPA compliance, including Do Not Call list scrubbing.
Budget: 36 USD Deadline: 1 day
Hello. I work with Node.js/React for more than 8+ years.I'm ready to cooperate
Budget: 1000 USD Deadline: 40 days
Hello! I am ready to take on the development of your multi-line auto-dialing system, CRM, and AI optimization. I have experience working with Twilio API, REST integrations with CRM (Salesforce, HubSpot), as well as with ML models for optimization and spam detection. I will implement user management (admin and agents, roles, authorization), import leads from CSV/Excel and via REST API with distribution among agents, multi-line dialing (2–5 lines per agent, auto-queue, predictive algorithms), agent interface with lead card, notes, scripts, statuses, and the ability to drop voicemails. I will also provide monitoring of numbers (SPAM score, STIR/SHAKEN), caller ID rotation, reports, and dashboards for campaigns and agents.
Budget: 200 USD Deadline: 1 day
Hello
I am ready for collaboration. I have extensive experience in project management, including writing Technical Specifications (TS), testing, selecting and working with designers and developers to achieve the results you need. I am confident that I can help you) The cost is hourly.
Experience as a PM in website and mobile application development (plus advertising) for over 8 years (4 years in the office and now more than 4 years remotely).
I am in the TOP - 2 as a technical writer
In the TOP - 2 for project management
In the TOP - 8 for testing
I am ready to assist in client management, task setting for developers, testing, documentation writing, prototyping, and consulting not only on general issues but also on development stages.
Budget: 200 USD Deadline: 5 days
Good day!
I am glad to help.
I have extensive experience in web and mobile development.
Budget: 5000 USD Deadline: 60 days
Good day, I am interested in your project and ready to execute it on the Laravel system.
💼 Turnkey web developer | Websites and online stores
I work as a web developer with deep expertise in creating functional, responsive, and fast turnkey websites. I confidently implement projects of varying complexity — from landing pages to full-fledged online stores and corporate portals.
📌 My tools:
Languages and databases: PHP, MySQL, HTML5, CSS3, jQuery
CMS: WordPress, OpenCart, Joomla, Bitrix
Frameworks: Laravel, Symfony, Yii2
🔍 I approach each task in detail — considering business goals, user convenience, SEO optimization, responsiveness, and ease of administration.
🛠️ What I offer:
Full development of a website or store from scratch
Integration of payment systems, CRM, analytics
Responsive layout that works correctly in all browsers
Basic SEO optimization
Long-term support and development
I have positive experience collaborating with clients from various niches, always available, open to feedback and new challenges. I work for results — so that the project functions, generates income, and is user-friendly.
📞 I am ready to discuss your task and start working on it right now.
Budget: 7000 USD Deadline: 90 days
If you do it from the beginning according to SOLID principles, it's a year-long task; rushing leads to security issues. I am willing to take on this task, but the cost is an invoice every month, of course for progress. Daily call. I have mainly worked on such large projects.
Budget: 7000 USD Deadline: 30 days
Hello!
I will easily develop a web application for managing leads and calls according to your needs. I have significant experience in creating similar systems.
Using my stack — Laravel + Vue.js — I will implement: user management (administrator and agent roles), lead import (CSV/Excel, REST API), list organization, lead assignment, status tracking, multi-channel dialing (2–5 lines, STIR/SHAKEN), AI optimization of calls, agent interface with notes, call management, reporting (KPI, charts), integrations (Twilio, CRM), and compliance with FCC/TCPA.
I would be happy to discuss the details and agree on deadlines in a private message. Write to me so we can get started!
Best regards, Mykola
Budget: 4900 USD Deadline: 30 days
Hello!
I have reviewed the description — it is a very interesting and large-scale task. I have experience in developing solutions with similar logic: user management, integration with telephony (Twilio), working with lead lists, push notifications, and analytics.
I can implement the main functionality that you described:
role differentiation (administrator/agent),
lead and list management,
interface for mass dialing and call processing,
push notifications, call recording, notes,
reporting and integrations (Twilio, Zapier, CRM).
I work with Flutter (Android/iOS) and the web part, so I can ensure the stable operation of the entire system. I am ready to discuss the implementation details and the optimal work plan.
Budget: 4900 USD Deadline: 29 days
Good day!
My name is Valentin, and I represent Arctic Web Agency. We are a team of experienced web developers specializing in creating modern and effective web solutions for businesses. I can provide examples of our similar work in personal messages. We are ready to take your project to work!
Sincerely,
Arctic Web Team Freelancehunt
Budget: 5500 USD Deadline: 26 days
I’m familiar with all the functionality you described: user management with role separation (admin/agent), lead import and distribution via CSV/Excel and REST API, status tracking and filtering, multi-line auto dialer with automated dialing, predictive algorithms, and AI optimization, call disposition system, voicemail drop, call recording, integrations with Google Maps, Zillow, CRM (Salesforce, HubSpot, custom solutions via Zapier/Webhooks), as well as analytics for agents and campaigns, spam reputation monitoring, and STIR/SHAKEN verification. I’m ready to implement all these features end-to-end, with secure web access, Twilio integration, AI support, and full compliance with FCC/TCPA requirements.
Budget: 15000 USD Deadline: 90 days
Hello,
Allow me to briefly introduce myself and my skills. My name is Slava, I am a Flutter Developer with over 5 years of experience in creating high-performance cross-platform mobile applications for startups, SaaS solutions, and complex platforms.
Below are a few recent projects I have worked on:
Osama sushi (https://play.google.com/store/apps/details?id=com.ithinkers.osamasushi): The Osama sushi app is a convenient and fast delivery service. Install the Osama sushi app and get online access to our delivery service anytime and anywhere.
Cinch Delivery (https://play.google.com/store/apps/details?id=com.cinchdelivery.android): I developed a Flutter mobile app for this delivery service, providing a seamless user experience and real-time order tracking.
My tech stack includes
Cross-platform development: Flutter, Dart
State management: Provider, Riverpod, Bloc
Networking: Dio, HTTP, GraphQL
Local storage: Hive, SharedPreferences, SQLite
Firebase: Authentication, Cloud Firestore, FCM, Analytics
CI/CD: Codemagic, GitHub Actions
Version control systems: GitHub, GitLab, Bitbucket
Tools: Android Studio, VS Code, Postman, Figma (for UI implementation)
If this proposal sounds interesting to you, I would be happy to participate in a 10-15 minute conversation to discuss how I can contribute to your project.
Looking forward to your response!
Budget: 3500 USD Deadline: 25 days
Hi! I can implement this project with the following technology stack:
Backend: Node.js (Nest.js or Express) with PostgreSQL/MySQL for data storage, and Redis for caching and job queues.
Frontend: React.js (Next.js) for a secure and responsive web interface.
Telephony: Twilio API (voice, SMS, number management) and WebRTC for browser-based calling.
AI/ML: I can integrate modules for predictive dialing, voicemail detection, and AI-generated call summaries.
Integrations: I will set up REST APIs for third-party lead imports, Zapier/Webhooks for CRM (Salesforce, HubSpot), and additional APIs (Google Maps, Zillow).
Security & Compliance: I will ensure JWT/OAuth2 authentication, data encryption, FCC/TCPA compliance, and Do Not Call list scrubbing.
Here is how I will structure the implementation:
User Management — I will build a role-based system (Admin/Agent) with secure registration, login, and password recovery.
Lead Management — I will develop lead import via CSV/Excel with validation, API submissions, lead list organization, assignment to agents, and advanced filtering.
Dialer Interface — I will implement multi-line dialing (2–5 lines, scalable to 10), automated dialing, AI-based predictive algorithms, voicemail detection, call notes, call scripts, and dashboards with real-time metrics.
Call Management — I will add call dispositioning, voicemail drop, call recording, caller ID rotation, and AI-based insights.
Reporting & Analytics — I will create dashboards for agents and campaigns, performance KPIs, spam reputation tracking, sentiment analysis, and exportable reports.
Integrations — I will connect Twilio, Salesforce/HubSpot, Zapier, Direct Mail API, and integrate AI modules for optimization and compliance.
Budget: 25 USD Deadline: 1 day
Hello.
I am interested in your project. I am confident that I can deliver effective and high-quality work that meets your requirements and expectations. I have over 8 years of experience.
Budget: 8000 USD Deadline: 90 days
Hello!
My name is Alexey, I represent a group of developers – NC-1.
For over five years, we have been creating websites, mobile applications, online stores, ERP/CRM systems, and other e-commerce products.
Our team has specialists with the necessary experience and knowledge for you.
Cases - https://1drv.ms/b/c/b7a0d31a9dae1bc5/EeH6JPdpBbpKtrkA1zFQOIMBAmqUcd_Ptx5tt5p9hBNG-g?e=wXDGHh
Portfolio – https://nc-one.com/case-studies
Budget: 6000 USD Deadline: 30 days
Hi!
I am a skilled developer with more than 5 years of experience.
I have built websites of varying complexity, including admin dashboards.
My main tech stack is React for the frontend and Node.js for the backend.
I always deliver clean, high-quality solutions.
Feel free to contact me directly!
Terms and cost are negotiable. More details after the conversation.
Budget: 5500 USD Deadline: 25 days
Hi there!
This project has a wide scope and it is clear that the first phase will lay the foundation for a very powerful system. I can build the user management with two roles in a secure web interface where admins have full control and agents get only what they need for their daily work. Lead management will be smooth with imports from CSV, Excel, or external APIs, and the system will validate the data so every list stays clean and ready to use. Admins will be able to assign lists, track statuses automatically, and search or filter contacts quickly.
The dialer is a central part and I can make sure it handles multiple outbound lines with predictive dialing, accurate answer detection, and line rotation so call quality stays high. The agent interface will show clear information like maps and external links, plus simple tools for notes, scripts, voicemail drops, and call recordings. For admins, I will design dashboards that track performance, connect rates, and campaign results in a way that is easy to read but rich in detail.
One special idea I can bring here is to combine AI generated summaries with sentiment scoring so that after each call, managers and agents get instant insights without needing to replay recordings. This will save hours and also highlight hidden patterns in customer responses. Along with this, the system will monitor spam risks in real time, rotate numbers automatically, and keep compliance in check.
I will prepare the code in a modular way so integrations with Twilio, Salesforce, HubSpot, or Zapier can be added without friction. Every feature will come documented and ready for scaling as the project grows.
Thank you!
Budget: 9000 USD Deadline: 30 days
Good day! My name is Dmytro, and I represent the Averix agency.
We specialize in developing complex SaaS systems, call centers, CRMs, and integrations with telephony. Your project looks like a large-scale idea with great potential, and these are exactly the kinds of tasks we love to take on.
Why us:
Experience: we have expertise in developing VOIP/telephony solutions based on Twilio, integrations with CRMs (HubSpot, Salesforce), and automation through Zapier/Webhooks.
Architecture: we always build the system to be scalable — from MVP to production level with thousands of leads and agents.
Team: it’s not just one developer working, but a team (frontend, backend, AI/ML, and DevOps), which allows us to tackle all tasks in parallel and quickly.
Security and compliance: we are familiar with FCC/TCPA and the mandatory STIR/SHAKEN standards, which are critically important for telephony.
AI approach: we can implement predictive dialing, auto-responder detection, call optimization, and even AI-based scenarios.
Our approach to your project:
We will start with an MVP that includes user management, lead import/assignment, and a basic agent interface with automated dialing.
Next, we will integrate Twilio telephony with support for multi-channel dialing and features like call recording, notes, and reporting.
In the next phase — AI and analytics, to optimize the process and give your system a competitive edge.
We are ready to fully take on the development from scratch or connect to an existing project.
I would be happy to discuss the details of your idea, show our cases, and propose a roadmap for implementation.
Best regards,
Dmytro
Representative of Averix agency
Budget: 9000 USD Deadline: 60 days
Hello! I will complete your task quickly and efficiently.
My portfolio: https://freelancehunt.com/ua/freelancer/romas6ka.html#portfolio
Write to me, I will start working today. I will be happy to collaborate with you!
Budget: 7500 USD Deadline: 70 days
Hi there!
This project has a wide scope and it is clear that the first phase will lay the foundation for a very powerful system. I can build the user management with two roles in a secure web interface where admins have full control and agents get only what they need for their daily work. Lead management will be smooth with imports from CSV, Excel, or external APIs, and the system will validate the data so every list stays clean and ready to use. Admins will be able to assign lists, track statuses automatically, and search or filter contacts quickly.
The dialer is a central part and I can make sure it handles multiple outbound lines with predictive dialing, accurate answer detection, and line rotation so call quality stays high. The agent interface will show clear information like maps and external links, plus simple tools for notes, scripts, voicemail drops, and call recordings. For admins, I will design dashboards that track performance, connect rates, and campaign results in a way that is easy to read but rich in detail.
One special idea I can bring here is to combine AI generated summaries with sentiment scoring so that after each call, managers and agents get instant insights without needing to replay recordings. This will save hours and also highlight hidden patterns in customer responses. Along with this, the system will monitor spam risks in real time, rotate numbers automatically, and keep compliance in check.
I will prepare the code in a modular way so integrations with Twilio, Salesforce, HubSpot, or Zapier can be added without friction. Every feature will come documented and ready for scaling as the project grows.
Thank you!
Budget: 6000 USD Deadline: 60 days
I can do it on Laravel, my experience is more than decent, including with various APIs.
Budget: 1700 USD Deadline: 15 days
Hi!
I am interested in you project.
I am 10 years experienced full stack developer.
Let's discuss more.
Hi Snezhana,
Thanks for sharing such a clear and detailed project outline. To better understand your priorities and ensure we build the right foundation, I’d like to clarify a few points:
Do you want all listed features in the initial release, or should we focus on a smaller MVP first (e.g., lead import, basic dialer, dashboards)?
Do you already have UI/UX mockups, or should the design be created from scratch?
What is the expected scale for the first phase (number of agents, concurrent calls, lead volume)?
Should the system be cloud-hosted (AWS/GCP/Azure) or on-premises? Do you require high availability or call/data backups?
Which regions/countries should compliance cover (e.g., FCC/TCPA in the US, GDPR in the EU)?
For the AI features (predictive dialing, call summaries, spam detection), do you expect full implementation right away or a phased/placeholder approach at first?
Is Twilio the mandatory telephony provider, or should we keep the option open for alternatives?
For CRM integrations (Salesforce, HubSpot, Zapier), are there specific platforms you need supported in phase one?
Are there defined timelines and budget constraints we should keep in mind?
Do you envision only Admin and Agent roles, or should we also plan for Supervisor/QA roles later on?
Looking forward to your feedback so we can align on the roadmap!
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