Automated Lead Capture & CRM Integration System
A call analytics platform based on artificial intelligence has been created, which transforms raw call recordings into structured analytical data.
Problem: manual analysis, lack of transcription, slow reporting, limited visibility.
Solution: automated transcription and analysis based on artificial intelligence (sentiments, intents) using n8n, AssemblyAI, and OpenAI. An integrated data warehouse and an artificial intelligence-based assistant for real-time queries.
Result: automated processing of over 15,000 calls per month, a 50% reduction in workload, analysis time reduced to seconds, and instant access to client analytical data.
Problem: manual analysis, lack of transcription, slow reporting, limited visibility.
Solution: automated transcription and analysis based on artificial intelligence (sentiments, intents) using n8n, AssemblyAI, and OpenAI. An integrated data warehouse and an artificial intelligence-based assistant for real-time queries.
Result: automated processing of over 15,000 calls per month, a 50% reduction in workload, analysis time reduced to seconds, and instant access to client analytical data.