Business Automation Telegram Bot with Google Sheets Integration
Bot Development
This is a Telegram bot for automating business processes, designed to simplify interaction with clients and collect their requests through an understandable, step-by-step interface.
The bot uses a visual menu system where users navigate between service categories and informational sections using "Next" and "Back" buttons.
Key feature — "Start"
The "Start" option launches a guided questionnaire. The client goes through several stages:
Selection of service type (e.g., Purchase, Rent, Commercial real estate, Other)
Open-ended responses to custom questions
Confirmation of each step by pressing the "Done" button
Each response is automatically saved in a connected Google Sheet, ensuring prompt data collection and organization.
After completing the form, the bot sends a summary notification to the manager in Telegram with all responses and the client's contact details, allowing the business to quickly and efficiently continue the work.
What this bot can do
Displays a welcome message with a "Continue" button that opens the main menu.
Offers a concise menu with three items:
Company information
Description of services with scrolling capability
Launch of the client questionnaire
Starts a step-by-step data collection process, which includes:
Button choices (e.g., Buy, Sell, Rent)
Questions with free text responses and structured input
Support for multiple messages for detailed responses
Records all client data into Google Sheets in real time.
Sends a thank you message to the client and a notification to the manager in Telegram.
Supports a clean UX:
"Next" / "Back" buttons prevent chat clutter
Manual input only where necessary
Confirmation of each stage via "Done" ensures conscious responses
Fully customizable for any business: buttons, questions, categories, integration with Google Sheets, and notification formats can be modified.
The bot uses a visual menu system where users navigate between service categories and informational sections using "Next" and "Back" buttons.
Key feature — "Start"
The "Start" option launches a guided questionnaire. The client goes through several stages:
Selection of service type (e.g., Purchase, Rent, Commercial real estate, Other)
Open-ended responses to custom questions
Confirmation of each step by pressing the "Done" button
Each response is automatically saved in a connected Google Sheet, ensuring prompt data collection and organization.
After completing the form, the bot sends a summary notification to the manager in Telegram with all responses and the client's contact details, allowing the business to quickly and efficiently continue the work.
What this bot can do
Displays a welcome message with a "Continue" button that opens the main menu.
Offers a concise menu with three items:
Company information
Description of services with scrolling capability
Launch of the client questionnaire
Starts a step-by-step data collection process, which includes:
Button choices (e.g., Buy, Sell, Rent)
Questions with free text responses and structured input
Support for multiple messages for detailed responses
Records all client data into Google Sheets in real time.
Sends a thank you message to the client and a notification to the manager in Telegram.
Supports a clean UX:
"Next" / "Back" buttons prevent chat clutter
Manual input only where necessary
Confirmation of each stage via "Done" ensures conscious responses
Fully customizable for any business: buttons, questions, categories, integration with Google Sheets, and notification formats can be modified.