Call Centre

Call Centre is a solution for organizing control and management of entering and outgoing calls of the company.
A characteristic advantage of the Call Centre is that in massive outgoing conversions, a "predictive method" is used, a method with a special regulable parameter that allows to minimize the time of operators' simplicity. This is also contributed by the call rules management tool. In case of failure calls the system automatically puts the call into the repeated call while the date and time of the call is calculated based on the rules of the call and time zone of the final subscriber, the beginning and end of the working day. Each subscriber can have up to two alternative phone numbers. In the event of a failed call to the main call number, the call center automatically tries to register for alternative numbers.