CRM for call centers and sales departments with advanced analytics

A modern CRM system designed for the effective operation of call centers and sales teams. The platform integrates lead management, source tracking, call processing, and business processes into a single interface.

Key features:

• Lead and source management with detailed statistics (available / processed / total number)
• Call tracking and monitoring of operator performance
• Integration with Facebook Ads for automatic lead collection
• Integration of IP telephony: calls, logging, and activity tracking
• 10+ reports, including real-time user monitoring
• Management of products and inventory (stock, orders, accounting)
• Flexible role and access rights system
• Employee shift scheduling
• Call history and user activity tracking
• Advanced filters, search, and data segmentation

The system provides complete control at all stages — from lead acquisition to deal closure, increasing transparency and team efficiency.

Suitable for call centers, e-commerce, lead generation, and service businesses.