CRM for 4 companies on Instagram. Children's Furniture
The task
Introduce a single system of customer relationship management and IP telephone for the sales department. Connect all communication channels into one system.
Analysis of the situation
At the beginning of the negotiations, the client carried a account in the blocknotes and Excel. The main channel to attract customers was Instagram. Since the client has 4 pages in this social network, where each is fixed by a separate company, we have the task of bringing everything into one SRM system, dividing employees, so that they do not give information to each other.
made by:
Introduced amoCRM to manage customer relationships, Binotel IP-telephone to fix in-and-out in the SRM system calls and i2CRM service to connect all 4 Instagram accounts.
Introduce a single system of customer relationship management and IP telephone for the sales department. Connect all communication channels into one system.
Analysis of the situation
At the beginning of the negotiations, the client carried a account in the blocknotes and Excel. The main channel to attract customers was Instagram. Since the client has 4 pages in this social network, where each is fixed by a separate company, we have the task of bringing everything into one SRM system, dividing employees, so that they do not give information to each other.
made by:
Introduced amoCRM to manage customer relationships, Binotel IP-telephone to fix in-and-out in the SRM system calls and i2CRM service to connect all 4 Instagram accounts.
Kyiv 
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Offer work