Development of chatbots and AI assistants for business

I develop chatbots, AI assistants, and automation that help businesses process requests faster, consult clients, qualify leads, transfer data to CRM, and reduce the manual workload on the team.

My task is not just to "build a bot," but to create a working system: from the first message from the client to transferring the request to the manager, recording in CRM, sending notifications, follow-up communication, and further nurturing. This approach is especially useful for businesses where it is important not to lose inquiries, respond quickly to clients, and establish a clear communication funnel.

I work with chatbots and automations for Telegram, WhatsApp, Instagram, websites, CRM, and internal business processes. Depending on the task, I can use ManyChat, Make, n8n, API, webhooks, Google Sheets, CRM systems, and AI models. I select not a "favorite service," but the appropriate architecture for a specific task, budget, and the client's current tools.

What I can implement for businesses:

a chatbot for receiving and qualifying requests;

an AI assistant for consultations, sales, and support;

a bot for Telegram, WhatsApp, or Instagram;

automatic client scheduling for services;

mini-briefs, questionnaires, and surveys within the bot;

transfer of requests to CRM, Google Sheets, managers, or contractors;

notifications for the team about new requests and important client actions;

automatic follow-up messages after a request, consultation, or purchase;

provision of materials based on a keyword;

automation of comments and Direct messages in Instagram;

integrations through Make, n8n, API, and webhooks;

client segmentation scenarios and personalized communication;

an AI bot that asks clarifying questions, collects data, and transmits it in a structured format.

The strength of my approach lies in the combination of marketing, automation, and technical logic. I have experience in email marketing, sales funnels, and client communications, so I understand how the client journey should work: where to ask a question, where to qualify a lead, where to transfer to a manager, where to send a follow-up, and where not to overload the user with unnecessary steps.

When creating a solution, I think through the structure of the scenario, the logic of the dialogue, data collection points, integrations, error handling, notifications, data transfer, and further system improvement. As a result, the business receives not just a chatbot, but a working tool for sales, service, and process automation.

My competencies are confirmed by completing a specialized program in Automation with AI-Bots. During the training, scenarios for chatbots, AI assistants, ManyChat, Make, webhooks, API, CRM integrations, WhatsApp Business, Telegram bots, Instagram automation, request automation, orders, surveys, notifications, and business processes were developed.

A certificate of completion of the training is attached to the work.
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