Example of communication with the client

Task: to show how I conduct business correspondence with a client — politely, gently, and to the point.
Solution: I formatted a short dialogue in a "question-answer" style, maintained respect, and added a touch of humor.
Example:
Client: Good afternoon! I need to post 20 ads. Can you handle it?
Me: Hello :) Yes, of course! Could you please tell me if you need just the texts or with image selection?
Client: Just the texts.
Me: Great!) I will prepare them within the day and send them to you in the evening. If needed, I will make adjustments.
Result: the communication feels light and friendly, the client feels attention and confidence.