Implementation of Bitrix 24

Before the introduction of Bitrix, the client worked with the leaders who were transmitted from the Lead Facebook form to the Google table.With the big flow of Lids, it became more and more difficult to work, note the history of customer interaction, as well as timely call or remove the necessary information to the interested Lids.From the leadership there was a problem in controlling the processing of the Lids, there was no understanding who works with and whether it works at all, it was extremely difficult to quickly track the conversion from the Lids into the transaction and to analyze the reasons for refusal.The introduction of Bitrix24 allowed these problems to be closed.It became visible the total number of Lids, who their managers who are responsible for and who better translates Lids into transactions.Thanks to the sales department reports, the manager is easier to control the processes and quickly introduce directions to the work of the managers.The number of requests from the site increased thanks to the bitrix button with open lines.In the future, the active use of CRM marketing tools is planned to reach a certain volume of customer base.