Implementation of CRM in the Jewelry Industry
"Onix" is a manufacturer of jewelry products that works successfully on the jewelry market already.
more than 25 years.The company participated in more than 30 international exhibitions.The customer’s initial request included integration with Bitrix24, as well as setting
functionality by order in Kanban view according to the remarkable attributes of the company’s work processes.This was caused by the following requirements:
Optimization of the sales department.Regulation of the collective activity of several components of the manufacturer.During the Bitrix24 integration, our managers conducted automatization of the process of receiving and processing orders, as well as the process of customer notification.Thus thus,
the customer was able to find weak places in the management of the company, which were not at first in
field of view of the client.CRM was also integrated with the shipping processing service.Our team performed the Kanban type settings for the work of the composition:
The goods were added to the goods cards, which significantly accelerated the process of interaction.
Between the company.Thanks to the Bitrix24 integration, the manufacturer of jewelry "Onix" was able to solve the following uninterrupted problems with the work process:
The interaction of employees with managers of different departments has finally been structured thanks to the functionality of the Kanban review mode.The weak places in the management system were removed.There was an opportunity to effectively use marketing tools.
more than 25 years.The company participated in more than 30 international exhibitions.The customer’s initial request included integration with Bitrix24, as well as setting
functionality by order in Kanban view according to the remarkable attributes of the company’s work processes.This was caused by the following requirements:
Optimization of the sales department.Regulation of the collective activity of several components of the manufacturer.During the Bitrix24 integration, our managers conducted automatization of the process of receiving and processing orders, as well as the process of customer notification.Thus thus,
the customer was able to find weak places in the management of the company, which were not at first in
field of view of the client.CRM was also integrated with the shipping processing service.Our team performed the Kanban type settings for the work of the composition:
The goods were added to the goods cards, which significantly accelerated the process of interaction.
Between the company.Thanks to the Bitrix24 integration, the manufacturer of jewelry "Onix" was able to solve the following uninterrupted problems with the work process:
The interaction of employees with managers of different departments has finally been structured thanks to the functionality of the Kanban review mode.The weak places in the management system were removed.There was an opportunity to effectively use marketing tools.