Introduction of CRM Bitrix 24 in the service company
The tasks:
The corporate portal;
The portals;
Adjusting the level of access;
Writing and implementing business processes;
The corporate mail;
- Implementation of customer support of the company with the help of extranet groups;
Training of employees working with CRM;
Installation of telephone and telephone devices;
The result:
The manager works only in Bitrix 24. All lines are fixed in the system. All employees of the company work in Bitrix 24, all interactions with the customer (measurement, start of work, daily photo reports) are displayed in the CRM. The manager online sees all the actions of the managers.
The corporate portal;
The portals;
Adjusting the level of access;
Writing and implementing business processes;
The corporate mail;
- Implementation of customer support of the company with the help of extranet groups;
Training of employees working with CRM;
Installation of telephone and telephone devices;
The result:
The manager works only in Bitrix 24. All lines are fixed in the system. All employees of the company work in Bitrix 24, all interactions with the customer (measurement, start of work, daily photo reports) are displayed in the CRM. The manager online sees all the actions of the managers.