Asternic Call Center Stats Module Setup on Asterisk + FreePBX

System & Network Administration
Job 2 of 8
Implemented and configured the Asternic Call Center Stats module on Asterisk + FreePBX to monitor call center operations, queues, and agents. Set up data collection and visualization of call statistics, analyzed agent workload and call handling efficiency. Automated reporting and notifications to quickly respond to high loads and improve customer service.
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