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Polar Spring
Artesian water delivery service in Kyiv

2019
3 partners started a water delivery business in Kyiv, later opening a branch in Dnipro.

The company's income source is regular clients with monthly orders.

After a full-scale invasion, the warehouses were looted, and the workshop was destroyed due to shelling.
The business was not operational for 2 months. Over 95% of the client base switched to competitors who were able to operate during this time.
The partners went abroad - unable to continue the business.
Production had to be set up from scratch.


2022
One founder remains with a strong desire to grow the business.
1 manager, 1 driver. 3 orders per day for 7 bottles. And a Google spreadsheet with the database of old clients.

Turning to BIM Solutions, there was a request for a quick restoration of the database, acquiring new clients. The opportunity was to work only in Kyiv.


What we did
- Analyzed the market, digitized the business model, developed a marketing strategy, created a new positioning.
- Launched advertising campaigns on Google and Meta to attract new clients.
- Started SMM.
- Helped obtain product compliance certificates and compiled specifications.
- Assisted in creating a department to attract B2B clients. Registered a partner on tender platforms.
- Created all necessary documents for the company's operations.
- Implemented a CRM system and additional integrations with the website.
- Optimized logistics.
- Assisted with accounting and finances.
- Created a Telegram bot for free information for regular clients and quick orders.
- Expanded the range of additional products and artesian water.
- Streamlined business processes and communication between departments.


2023
4 managers, 4 drivers, and a delivery service manager. 80+ orders, transporting 200 bottles daily. Only efficient business units are operational.
The owner receives monthly profits from the business.
A strong partnership for the next decade between Polar Spring and BIM Solutions.


And of course, thanks to the work done, the company was able to send 70-100 tons of water to the front lines and occupied territories!
Work details
Added 8 May 2024
89 views
Freelancer
Arsen B.
Ukraine Kyiv
No reviews

Available for hire Available for hire
On the service 6 years