Developed a Telegram bot that integrates with a CRM system and serves as a convenient interface for clients. The bot processes incoming requests, transfers all data to the CRM backend, and keeps users informed about status changes. Administrators work with the data through the Django Admin panel, which acts as the CRM management layer.
The system is deployed on a VPS and operates continuously.
Client-side functionality:
submitting a request
selecting a service or category
uploading images and files
automatic notifications about status updates
CRM/Admin functionality:
viewing and processing requests in Django Admin
managing order statuses (new → in progress → completed)
search and filtering tools
logging and history tracking
user and access management
Technical stack:
Python, aiogram 3, Django, PostgreSQL, Redis, Docker, Nginx, Linux VPS.
Result:
The bot provides automated request intake and seamless transfer of data to the CRM, reducing manual operations and speeding up the order-processing workflow.
#python #django #telegrambot #aiogram #crm #docker #postgresql #automation #backend #integration #vps #adminpanel
The system is deployed on a VPS and operates continuously.
Client-side functionality:
submitting a request
selecting a service or category
uploading images and files
automatic notifications about status updates
CRM/Admin functionality:
viewing and processing requests in Django Admin
managing order statuses (new → in progress → completed)
search and filtering tools
logging and history tracking
user and access management
Technical stack:
Python, aiogram 3, Django, PostgreSQL, Redis, Docker, Nginx, Linux VPS.
Result:
The bot provides automated request intake and seamless transfer of data to the CRM, reducing manual operations and speeding up the order-processing workflow.
#python #django #telegrambot #aiogram #crm #docker #postgresql #automation #backend #integration #vps #adminpanel