Viber chat bot for ticket booking and customer support service

Development of a Viber chat bot for the ekasa service, focused on ticket booking (bus, air, rail), tours, and insurance.

The bot allows users to contact a live manager, send messages in a chat format, and receive assistance without complex forms.
Includes request queue management, live client–manager chat, admin panel, content management, and deployment on a VPS server.

Built for a real business with emphasis on simplicity and usability.

Hashtags

#viberbot #chatbot #customersupport #automation #python #fastapi #docker