Олексій М.

OLEKSII MASLOVSKYI

LANGUAGES

English – B1                                       Ukrainian – C2                                         Russian – C2                                         German – B1

SOFT SKILLS

• Goal-oriented
• Proactive
• Multitasking
• Attentive
• Responsible
• Problem-solving
• Trust-Building
• Decision-Making
• Adaptable
• Managing cross-functional teams
• Flexible
• Conflict-resolution
• Stress-resilient
• Self-organized

TECHNICAL SKILLS

• HTML + CSS
• CRM
• Figma
• VS Code
• Microsoft Visual Studio
• Microsoft Office
• Google Docs
• Slack
• IBM I2 Analyst’s Notebook
• Mind Manager
• Excel
• Notion
• Ahrefs
• Serpstat
• Google Analytics
• Google Search Console

WORK EXPERIENCE

• Support worker

(08/2017-07/2018)

• Interacting with customers via various communication channels, such as phone calls, emails, chat, or social media.
• Diagnosing technical issues and providing step-by-step guidance to customers to help them resolve problems.
• Gathering feedback from customers about their experiences and relay this information to relevant departments within the company.
• Serving as advocates for customers within the company, ensuring that their concerns are heard and addressed.
• Addressing inquiries, concerns, and requests related to open issues from the clients provide relevant information to facilitate a smooth transition and resolution.

• German online school administrator
• (07/2018-09/2019)

• Collaboration and selection of teachers.
• Ensuring that course materials are accessible and well-organized.
• Monitoring and updating course content to reflect current educational standards and best practices.

Managing the student enrollment process, including registration, course selection, and fee payment.

Maintaining accurate student records, attendance, and academic progress tracking.

Assisting students and parents with inquiries related to enrollment, courses, and academic performance.

• Facilitating effective communication between students, parents, teachers, and staff.
• Collaborating with school leadership to develop and implement long-term goals and strategic plans for the online school.

• Night cleaning company manager

(09/2019-06/2020)

• Hiring, training, and supervising a team of cleaning staff.
• Conducting interviews, onboarding new employees, providing training on cleaning techniques, safety protocols.
• Regularly inspecting the work performed by the cleaning staff to ensure that cleaning standards are met or exceeded.
• Monitoring and managing cleaning supplies, equipment, and tools.
• Handling unexpected challenges that may arise during the cleaning process, such as equipment malfunctions, staffing issues, or changes in client requirements.
• Identifying opportunities for process improvement, cost optimization, and efficiency enhancement.
• Managing administrative responsibilities, such as maintaining records of cleaning activities, preparing reports for clients and company management, and handling billing and invoicing.

• State employee
• (06/2020-10/2022) 

• Control and support of tender purchases.
• Reviewing financial statements, ledgers, and accounting records to ensure accuracy, completeness, and compliance with relevant accounting standards.
• Verifying the reliability of financial data, including revenue, expenses, assets, liabilities, and equity.
• Identifying and investigating discrepancies or irregularities in financial reporting.
• Evaluating the efficiency and effectiveness of operational processes within construction and oil and gas companies.
• Analyzing internal controls and risk management procedures to identify potential weaknesses or areas for improvement.
• Analyzing cost structures, project budgets, and expenditure reports to identify cost-saving opportunities and deviations from planned budgets.
• Providing recommendations to improve cost management and optimize resource allocation for construction and oil and gas projects.
• Compiling audit findings and preparing detailed reports for management, stakeholders, and regulatory authorities.
• Communicating audit results, recommendations, and potential areas of concern to relevant parties, and assisting in the development of action plans for improvement.
• Collaborating with management to develop and implement strategies for enhancing internal controls, operational efficiency, and risk management.

• Head of Department
• (10/2022-present) 

• Developing and implementing the department's strategic goals and objectives in alignment with the overall organizational mission.
• Providing leadership, guidance, and direction to the department's staff, including employees, analysts, investigators, and support personnel.
• Allocating and managing budgetary resources for the department's operations, training, equipment, and technology needs.
• Developing and implementing strategies to mitigate and manage security risks, including creating emergency response plans and protocols.
• Building and maintaining positive relationships with internal and external stakeholders, such as senior management, law enforcement, regulatory agencies.
• Making critical decisions that impact the security and safety of the organization, its employees, and assets.
• Keeping abreast of industry best practices and regulatory requirements to ensure compliance with relevant laws and standards.
• Collaborating with other departments to ensure the integration of necessary measures with overall organizational functions.

EDUCATION

• Master’s degree of law

(08/2015-06/2020)

Taras Grigorovich Shevchenko National University of Kyiv

• Studying at the GoIT programming school in the direction of front-end development

(02/2023-present)

CERTIFICATES

SEO experts, Google

DIA-Osvita

INTERESTS

• jogging
• hiking
• cycling
• theater