Customer support representative

Name: Customer support representative
Availability: InStock

Англійська мова — неправильно зазначені категорії?

We are looking for a Customer support representative to join young team. Work is done remotely from home, night shifts will be required.

Your responsibilities will be

Work with clients' requests through Phone, Email, Chat and Messaging system
Review project requirements and provided details to fix any discrepancies
Solve any problematic situations and respond to all the requests and complaints received from the customers
Identify quality issues and negotiate the solution to the customer’s satisfaction
Report bugs and test new implementations

Requirements

Excellent communication skills
Attention to all the details
Ability to work under pressure and still meet the goals and company expectations
Fast learning and desire to improve the skills